There will be three shared two hour tutorials for the International Strategic Management and the Global Business Environment Courses. Students should pre- read the case studies before the tutorials‚ attempt to answer the relevant questions and bring their proposed answers in class. Tutorial 1: Case Study-The global pharmaceutical industry-in the land of shrinking giants‚ Johnson‚ G.‚ Scholes‚ K.‚ Whittington‚ R.‚ Angwin‚ D.‚ and Regner‚ P. (2014) “Exploring Strategy‚ text and cases”. Publisher:
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This paper reports on the importance of total quality management in service sector. It also reports on means to achieve total quality in service sector. There are various dimensions of quality are present to measure it. This paper looks on these dimensions and also addresses the Quality assurance system which is used to get assurance of standard quality. The paper also discuss about the various quality standards used by service sector and principles of ISO 9000:2000. Problem Statement: Whenever
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international trade and finance. Included in this wave were the efforts of companies to broaden the geographic reach of their products. Today multinational enterprises own or control production or service facilities outside the country in which they are based. Although a company can achieve MNE status through the level of control that for example Nike exercises over its manufacturers without actually owning them‚ most companies become multinationals because of some form of foreign direct investment
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NOTES | LEVEL | THREAT OF NEW ENTRANTS | -Inexistence of legal entry barriers;-High initial investments in the industry;-Existence of economies of scale;-Inexistence of switching costs for costumers. | MEDIUM | THREAT OF SUBSTITUTES | -There are no switching costs for costumers;-High interest in exotic products; | HIGH | BARGAINING POWER OF SUPPLIERS | -European packaging industry is highly concentrated;-There are no substitutes for the packaging input. | HIGH | BARGAINING POWER OF COSTUMERS
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advantage in holding resource. Besides‚ the relationship between foreign exploration or production companies with the resource owns countries are also important. However‚ some countries have a lot of oil reserve but don’t have technology to utilize it. They have to import oil from other countries. 3. One of the main factors which impact the structure and competitive dynamics of oil and gas industry is the stableness of oil and gas export governments. The unstableness of the oil export area will lead
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STraTeGiC Hr MaNaGeMeNT case study with teaching notes Nokia: Values That Make a Company Global By Geraldine Willigan‚ MBA Project team Author: SHRM project contributor: External contributor: Copy editing: Design: Geraldine Willigan‚ MBA Nancy A. Woolever‚ SPHR Ram Charan‚ Ph.D. Katya Scanlan‚ copy editor Terry Biddle‚ graphic designer © 2009 Society for Human Resource Management. Geraldine Willigan‚ MBA. This case was prepared by Geraldine Willigan‚ MBA‚ former editor at Harvard Business Review
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The Coca-Cola Company: a global presence First question: what are the management functions performed by Mr. Goizeta‚ Mr. Hunter‚ and Mr. Ivester? How their responsibilities differ? Management leading functions are planning‚ organizing leading and controlling. All four functions are used by every manger throughout his work‚ but some functions are revealed more than others. Mr. Goizueta used important management functions during his time working for Coca Cola‚ such as planning and leading. He
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The global pharmaceutical industry – in the land of shrinking giants. 1. Introduction The case describes the evolution of the industry and its unusual strategic environment. Attention is drawn to environmental pressures from regulators and payers. Key forces driving the industry are discussed‚ including addressing unmet medical need‚ the importance of innovation and time to market‚ and globalisation. The case illustrates how an increasingly hostile environment‚ combined with a decline in R&D
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=> Service Products: - The ability of a firm to design service product is based on how they effectively address and consolidate their core products‚ supplementary services‚ and delivery actions. A- Core Products Core products are the set of attributes and values that customers are waiting to receive from a specific company‚ also those products represents the solutions of problems faced by customers and users that can satisfy their needs. The core product in the Education industry is the
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Southwest Airlines is a major airline company operating in the United States. The company was founded in 1967 in Houston‚ Texas by Herb Kelleher and Rollin King. The company’s vision was a low-cost‚ no-frills airline that was safe‚ affordable‚ and fun. Out of that vision‚ and following and arduous inception‚ the company has become one of the largest U.S‚ airlines‚ getting more travelers to their destinations than any other U.S. airline‚ and making a profit while doing it. Southwest Airlines
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