UNIVERSITY OF JYVÄSKYLÄ School of Business and Economics SOCIAL CRM AND DIGITAL MARKETING COMMUNICATION IN B2B RELATIONSHIPS Marketing Master’s Thesis December 2011 Author: Marjo Himanen Instructor: Heikki Karjaluoto JYVÄSKYLÄ UNIVERSITY SCHOOL OF BUSINESS AND ECONOMICS Author Marjo Himanen Thesis Title Social CRM and Digital Marketing Communication in B2B Relationships Major Subject Object of the Study Marketing Master’s Thesis Month and Year Number of Pages December 2011 85 + appendices
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Angel Terry The Meaning of Digital Firm Business Communications 204 The meaning of Digital Firm is nearly all of the organization’s significant business relationships with customers‚ suppliers‚ and employees are digitally enabled and mediated” (Laudon‚ p. 11). This is the meaning of digital firm in which it was given in our text book. This however‚ is not how I comprehend the definition of Digital Firm. I comprehend it in another way in which several other people may or may not
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THE DIGITAL TRANSFORMATION JOURNEY‚ A Wipro CGT Research Report WWW.WIPRO.COM Kara Romanow‚ CGT WHAT DOES DIGITAL TRANSFORMATION REALLY MEAN? Expert Perspective • By John Rossi‚ Global Leader‚ Wipro’s Consumer Goods Consulting Group If we asked 100 people “what is digital transformation?” we would receive at least 99 different answers‚ and those two people that gave the same answer probably sat next to one another while taking the survey. Why do many find it difficult to describe
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1 – Challenge of Globalization International marketing spotlight : Red Bull * Dietrich Mateschitz‚ inventor and 49% owner. 2003: will stay CEO at least 7 years more. He will focus on strategic issues‚ taking a global perspective on business. “Only 1 market: the world Global brand philosophy‚ global pricing‚ global media plans. But Austria don’t have a great number of global consumer brands (usually‚ export to Germany is already being a pioneer!)” * The Yoovidhya‚ a rich family in Thailand
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“THE DIGITAL DIVIDE” Interaction between people and technology‚ most especially the COMPUTER‚ has greatly increased as we begin to enter on the twenty-first century. People’s ability to access computers and INTERNET has become very important to completely familiarize their selves in the economic‚ political‚ and social aspects of the world. Unfortunately‚ not everyone has access to this technology. The idea of the “digital divide” refers to the expanding gap between the needy members of society;
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Digital divide is defined as the distance between those with access to the internet and those without. Digital Divide is a problem that stretches to all corners of the world. It affects not only people here in the U.S. but also countries across the globe. Two questions have to be asked in all this. The first is “Does the Digital Divide really exist?” and the second is “What is the real impact of the Digital Divide?” The idea of Digital Divide did not come into play until the early 1990’s with the
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used interchangeably. Digital signatures S.R. SUBRAMANYA AND BYUNG K. YI use some information that is unique to the sender to prevent both forgery and denial; it must be relatively easy to produce; it must be relatively easy to recognize and verify the authenticity of digital signature; it must be computationally infeasible to forge a digital signature either by constructing a new message for an existing digital signature or constructing a fraudulent digital signature for a given message;
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markets. Cargill is a company that employs more than 180 000 employees and exports 25% of US wheat and supplies most of the worlds produce like meat‚ oils and other food produce to consumers. The company has a vertical supply chain‚ however with the global trends it becomes more horizontal and joints with famous brands to be down-to-market and answer consumer tastes and preferences. With increasing publicity as a result of globalization‚ Cargill is more transparent‚ yet still retains privacy in areas
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DIGITAL MARKETING PLAN – OLA AUTOS Done by: Ayush Srivastava - 32 Manjula Puranik - 77 Tanika Naik - 160 INTRODUCTION The internet and ascents in digitalization and social networking have transformed how companies reach out and connect to their clients and partners. Digital marketing has proved to be a commanding enabler and radical of business models. We see its consumption going beyond the normal boundaries of geography and time. Flourishing evidence points that a persistent digital presence
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GE’s digital Revolution Redefining the E in GE Within 18 months of introducing the e-business initiative‚ Internet Week named GE the ~{!0~}Internet Company of the Year.~{!1~} How was GE to drive this ambitious company-wide program throughout its complex and diverse organizations so quickly and effectively? GE is a huge company‚ with 3 dozen of business areas‚ over 300 thousand employees and annual sales revenue as high as 129 billion in the year of 2000. It was the "social architecture" (culture
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