CONSUMER PROTECTION & REDRESSAL FORUM SUBMITTED To: PROF: N. JAYARAM SHETTY JKSHIM EVALUATOR: JKSHIM SUBMITTED By: K.SANDEEP.SHETTY 1st YEAR MBA ‘B’ SECTION JKSHIM *CONSUMER RIGHTS & REDRESSAL FOR*U*M UNDER CONSUMER PROTECTION ACT‚ *1986 Gandhiji has rightly said: ORIGIN OF CONSUMER RIGHTS Right to Safety Right to Information Right to choice RIGHT TO SAFETY RIGHT TO CHOICE RIGHT TO BE HEARD RIGHT TO SEEK REDRESSAL RIGHT TO CONSUMER EDUCATION Awareness
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population will fall into this class. Middle class is also referred to as white collar working group and is comprised of an educated business group. The lower class is also dubbed as the working class or blue collar workers. Consumer Spending and Economic Behavior The consumer spending is recognized to be the expenditure at the personal level. It depends on the wish of the customers and used to spend on respective areas. The aim is just to go from forming effective knowledge and understanding with
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Ethics and the Consumer Introduction The objective of this paper is to identify and analyse the policies specified by government and organisations for the protection of consumer interests and the role of ethics in consumer choice. It also analyses the role of ethics in consumer culture and give examples of how the service sector reacts to it. The aim of this paper is to understand the movement for ethical consumption and reflect on its scope on the constitution of a new consumer culture‚ and
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potential consumer needs and motivations that relate to a specific brand of Christian Louboutin’s lipstick-red soles. It then further discusses several definitions and theoretical concepts in order to assist and support the main evidence of: (1) how the needs and motivations of consumers are being linked to the luxury brand product as well as how it influences the purchase decision making process; (2) the analysis between generic goals and product-specific goals; (3) whether consumers are being rationally
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CONSUMER BEHAVIOR – UNIT ONE INTRODUCTION OF CONSUMER Earlier consumer were related to the monetary exchanges disregarding the service sectors but these days the consumers are not only limited to the values of money but alsoto intangible objects like services from hospitals‚ telecommunications‚ academic institutions etc. Any organizations’ potential audience or general public can be considered as consumers. Examples of such may fit to the citizen of the nation to the Election commission or
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DEFINITION Consumer psychology is a specialty area that studies how our thoughts‚ beliefs‚ feelings and perceptions influence how people buy and relate to goods and services. One formal definition of the field describes it as "the study of individuals‚ groups‚ or organizations and the processes they use to select‚ secure‚ use‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and the impacts that these processes have on the consumer and society. STAGES IN CONSUMER DECISION
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To achieve all this‚ a company must go through a vigorous research about the consumer awareness and their requirements‚ to provide them with better services. In this report a sincere attempt has been made to study on awareness of mutual fund‚ where people would like to park their money. This report is based on the market survey and research conducted to determine the “CONSUMER AWARENESS OF MUTUAL FUND”. The topic “Consumer Awareness of Mutual fund and prospective customers” is selected keeping in mind
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Consumption of the Consumer The movie Fight Club‚ directed by David Fincher‚ has had a major effect on the everyday movie watcher. Its plot is a very intriguing one in that it probably makes the viewer question his or her own way of living. The main character‚ who’s real name the viewer never learns‚ has insomnia‚ and is unable to find treatment for it. He finds solace in going to the support groups for different terminal diseases. It helps him sleep until a woman named Marla shows up. He
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Directed by Clint Eastwood in 2003‚ “Mystic River” is a about a mystery crime shrouded in confusion and lies that is linked to the events of the past. The film involves three friends in the city of Boston that are forever connected when one of them is tricked and captured by child molestors; to the present date‚ their lives can be best described as restless and unsettled that goes into turmoil with the following of the murder. Accredited as one of Eastwood’s most memorable films‚ the film uses a
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Consumer Behaviour of Two Wheeler customer towards Small Cars Introduction "The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.“ – Peter Drucker. As Peter Drucker puts it‚ a marketer needs to understand Consumer behaviour so that the marketing concepts have the essence of consumer orientation and the emphasis is more on the customer than the product. The core of modern marketing lies in creating meaningful value satisfaction
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