A STUDY ON CONSUMER PERCEPTION OF AFTER SALES SERVICE WITH REFERENCE TO HYUNDAI CARS AT CHENNAI CHAPTER I INTRODUCTION 1.1 ABOUT THE STUDY The present study was conducted in order to know the perception of the customer with respect to after sales services and to gauge the satisfaction of its consumers. Every customer tends to develop a certain image of the company after using the product. In this process‚ After Sales Services
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satisfaction level of the consumers as well as to know how effectively the company has segmented and positioned their product. We will also have a better understanding of factors that influence customers buying behaviour. The motive is to identifying the consumers who share similar demographic‚ psychographic‚ attitude and behaviour characteristics towards the product. This will help the companies to retain and attract customers effectively. Reviewed other factors that influence consumer purchasing decisions
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Kati Melo January 24‚ 2013 Goal Statement I felt my scores were mostly accurate in rating how I feel about communicating because I am not a real shy in communicating with others‚ so I could get up and talk‚ if I am prepared. Three specific public speaking goals I want to achieve during the term are; listening speaking and confidence. The goals may prove rewarding for me both professionally and personally because no matter what you do professionally you will always have to listen to somebody
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Consumer behavior is extremely complex‚ by studying consumer behavior we can further understand about why we make purchases and how we chose one brand or product over the option of others. In this essay I will apply the standard consumer decision process model (Engel‚ Blackwell and Miniard model) to the purchase of a high involvement and expensive product‚ a RADO watch and a cheaper low involvement product‚ a manual toothbrush. I will then discuss the strengths and weaknesses of the model and what
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Topic: Consumers are faced with increasing numbers of advertisements from competing companies. To what extent do you think are consumers influenced by advertisements? What measures can be taken to protect them? In today’s material world‚ we are inundated with various form of advertising and everyone has different perspective about them. In my view‚ advertisements are dangerous as they encourage us to buy things without thinking‚ and young people‚ in particular‚ need to have some protection from
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making statements? S/he is asking questions of her/his maker because the time has come I don’t know which to follow’ and things are piling up so fast’ to make sense of his/her existence on earth. It also mocks the sometimes banal questions on consumer reports. 5. Give some reasons for the gap between stanza one and two. Change of idea from filling out a formal report/testimonial to a more casual‚ informal chat-like internal dialogue‚ although the structure continues to reflect a form. Stanza
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– To understand a Filipino consumer‚ businesses should focus on 4 factors: beauty‚ hygiene‚ health and convenience. These are the "key trends that would explain [Filipinos’] buying behavior‚” stressed Luz Barra‚ commercial director of consumer knowledge and insights firm‚ Kantar Worldpanel. READ: Factors influencing Filipinos’ decision to buy‚ according to Nielsen In a media briefing on Thursday‚ September 4‚ Barra detailed why these matter to the local consumer: Filipinos like to look
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Constitution made our government a republic. In the preamble of the constitution it list 6 goals that our government was based on. The 6 basic points that the preamble hits is‚ to form a more perfect Union‚ establish Justice‚ insure domestic Tranquility‚ provide for the common defence‚ promote the general Welfare‚ and secure the Blessings of Liberty to ourselves and our Posterity. I believe the three main goals are to establishing justice‚ common defence‚ and general welfare. If one looks deep into
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Goals and Dreams Goals and Dreams Completing your goals‚ achieving your dreams and securing your future‚ these are the most important things to fulfill. The quality of your future and your family’s future is the most valuable asset you have in life. I have decided to secure my future and my family’s. I have returned to school with dedication and an attitude that will ensure I complete my degree path‚ one of the most important paths to see through. I’ve decide to return to school for many reasons
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FILIPINO VOTERS CULTURAL Culture- Vote buying According to NefLuczon of http://www.sunstar.com.ph ‚ whether it’s in the sphere of social media and in the corners of the street‚ it is as bright as sunlight that we heard stories of massive vote buying before the barangay elections. Vote buying still exist‚ and becoming a tradition in the Philippines because the voters themselves are looking forward to it. Imagine some people would not sleep the night before the election day‚ just to wait someone
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