services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
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this year celebrated a document symbolizing freedom‚ it is ironic how it also crushed the many hopes and dreams of black Americans living in the south. Reconstruction was the time period after the civil war dating from 1865 to 1877. The two main goals of Reconstruction was to rebuild the South’s economy and to end slavery. It was all going well with the 13th‚ 14th‚ and 15th amendments; it was like a dream come true. Unfortunately‚ Reconstruction ended due to the North and South. Although the South
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Types of Banks. Commercial banks differ from investment banks.Most financial consumers think of “the bank” as a place to keep liquid financial resources‚ such as checking accounts and savings accounts. A consumer may have personal accounts at acommercial bank. The commercial bank’s primary business involves taking in financial assets as deposits then lending these assets to other customers at a rate of interest. The interest rate the bank charges on loansand revolving lines of credit or other credit
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A central bank is the public authority that oversees all financial institutions and implements monetary policy. The Bank of Canada is Canada’s central bank. Monetary policy is how The Bank Of Canada controls inflation and the business cycle by monitoring and changing the amount of money being circulated in the economy and regulating both interest and exchange rates (Parkin‚ 2003). The Bank of Canada plays a great role in chartered banks. One of the tools that the Bank of Canada uses to implement
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Chemical Bank : Implementing the Balanced Scorecard Submitted By : Group 12 KUSHAL KISLAY FT151093 MEHUL JAIN FT152088 SIDDHARTHA PAUL FT154003 VIVEK KHATTAR FT154063 JAYANTH SATHEESH FT152025 Background • Chemical Banking Corporation was performing a radical organizational transformation into a marketfocused and customer-focused organization after the 1991 merger with the Manufacturers Hanover Corporation. • Shift its image from a narrow provider of traditional financial services to a broader
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Introduction: Grameen Bank (GB) has reversed conventional banking practice by removing the need for collateral and created a banking system based on mutual trust‚ accountability‚ participation and creativity. Grameen Bank provides credit to the poorest of the poor in rural Bangladesh‚ without any collateral. At Grameen Bank‚ credit is a cost effective weapon to fight poverty and it serves as a catalyst in the overall development of socio-economic conditions of the poor who have been kept outside
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The Overall Financial Activities Of Al-Arafah Islami Bank Ltd (AIBL)‚ Bangladesh Based on the study on 2010 Financial statement and business police IUBAT The Overall Financial activities of Al-Arafah Iislami Bank Ltd (AIBL)‚Bangladesh SUBMITTED TO: MD. MUSTAFIZUR RAHMAN Faculty of (CBA) BUS 201 SUBMITTAD BY: GROPE NAME: ONIKER PRANTOR NAME ID PROGRAM EMAIL CLASS ROLL ASADUZZAMAN RIDOY 10202081 BBA ADIBAZAMAN 10202085 BBA MOSIUR RAHMAN 10202068 BBA
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Daiwa Bank Bank Management Report Contents Introduction Daiwa Bank‚ previously known as the Osaka Nomura Bank‚ was founded by Tokushichi Nomura in 1918. The bank operated both trust and regular banking services‚ and its core business focus on providing financing to small but promising companies. In 1926‚ its growing securities division was spun off to create Nomura Securities‚ and Osaka Nomura Bank was subsequently
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The goals of IMF are: The IMF was founded more than 60 years ago toward the end of World War II. The founders aimed to build a framework for economic cooperation that would avoid a repetition of the disastrous economic policies that had contributed to the Great Depression of the 1930s and the global conflict that followed. Since then the world has changed dramatically‚ bringing extensive prosperity and lifting millions out of poverty‚ especially in Asia. In many ways the IMF’s main purpose—to
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that merge of commercial and investment banks is a better approach to achieving stability. After the global financial crisis‚ the American economy went into recession. The policy priority of American government was then to intervene into its banking system so as to mitigate the impact of the crisis. One advantage of the merger of banks is that it can improve the overall condition of the economy (Khan‚ 2012). The merger of banks unites small and weak unit banks which will then be able to provide diverse
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