On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
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Environment 22 4.2. Technology 23 4.3. Structure 24 4.4. Cultural 25 4.5. Decision making 26 5. Conclusion 26 Executive summary Eximbank is the first commercial bank set up in Vietnam in 1990 and after 18 years of development‚ the bank has become one of the top 3 in commercial bank network in term of generating benefit and specializing in international payment for corporate in individual. In this assignment our group will analyze the management and organization
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I-Part 1: 1.0 Organizational Overview: AB Bank is known as one of leading bank of the country since its commencement 28 years ago. It continues to remain updated with the latest products and services‚ considering consumer and client perspectives. AB Bank has thus been able to keep their consumer’s and client’s trust while upholding their reliability‚ across time. In spite of adverse market conditions‚ AB Bank Limited which turned 28 this year‚ concluded the 2008 financial year with good results
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Disadvantages: • Conflicts of interests between bank and investor: For banks savings deposits are a financing possibility at a favorable rate of interest; private investors‚ however‚ would usually prefer investments in securities to realize higher interest earnings. • Risk of concentration processes; but in spite of a decreasing number of banks‚ especially of private banks‚ neither a suppression strategy of big universal banks against smaller competitors nor a cartelization is to constate in
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WP/07/2 Cooperative Banks and Financial Stability Heiko Hesse and Martin Čihák © 2007 International Monetary Fund WP/07/2 IMF Working Paper Monetary and Capital Markets Department Cooperative Banks and Financial Stability Prepared by Heiko Hesse and Martin Čihák1 Authorized for distribution by Mark W. Swinburne January 2007 Abstract This Working Paper should not be reported as representing the views of the IMF. The views expressed in this Working Paper are those of the author(s) and
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Annual Report 2011 Contents Our Purpose & Our Values Letter to Shareholders Financial Highlights Board of Directors Principal Officers New Horizons III 2011 Report Card Operations Review Corporate Social Responsibility Corporate Governance Additional Information Required under the SGX-ST Listing Manual Capital Management Risk Management Basel II Pillar 3 Risk Disclosure Financial Report Management Discussion and Analysis Financial Statements Group’s Major Properties Ordinary/Preference Shareholding
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National Bank Limited‚ Foreign Exchange Branch. This research report is aimed at providing a comprehensive picture to the areas of Foreign Exchange operation of National Bank Limited. The report has been divided into twelve parts. These are- Introduction‚ Brief History of Banking Sector of Bangladesh‚ Corporate review of NBL‚ Foreign Exchange‚ Documents Used in Foreign Exchange Business‚ Letter of Credit (L/C)‚ Import‚ Export‚ Foreign Remittance‚ Findings and Analysis‚ References. National Bank Limited
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SMART Goals Part A: Reflect on your results from the Career Interest Profiler Activity and the Career Plan Building Activity: Competencies. Building on your strengths and weaknesses‚ create five SMART goals to help you with your personal academic and career journey. Resource: University of Phoenix Material: Goal Setting Example: Take a writing workshop in the next 2 to 3 weeks to help me improve my writing skills in order to successfully communicate with others. 1. Earn My Bachelor’s
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Setting goals in the proper fashion is key to increasing the motivation of employees. If goal setting is deployed in a clear and distinct manner‚ it can assist in increasing attendance‚ productivity‚ and ultimately motivate the employee to achieve higher goals. When setting goals for yourself or others‚ it is key to be specific and concrete. The explicit example of goal setting that I will be honing in on is the use of SMART Goals. This is the goal setting structure that Pratt & Whitney utilizes
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S.M.A.R.T Goals A S.M.A.R.T goal is a short‚ specific goal. My specific Science short-term goal is to get an 80% or higher in quizzes and tests. A short-term goal has to be done in a short amount of time. For example‚ at the end of a marking period. Finally‚ that is what S.M.A.R.T goal is. My specific Science short-term goal is to get an 80% or higher in quizzes and tests. My goal will be accomplished by working harder in class. After that
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