UK Hotel Sector 2014: A focus on new markets and trends Read the Report rbs.co.uk/corporate Following years of slow recovery the hospitality sector witnessed a strong appetite for growth in 2013‚ a trend that is set to pick up pace in 2014. Thanks to the improving economic backdrop‚ this year we anticipate seeing the highest levels of average daily rates (ADR)‚ occupancy and revenues per available room (RevPAR) since 20081. However‚ despite improvements‚ the challenges of an increasingly competitive
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The Impact of Hotel Attributes’ Satisfaction on Overall Guest Satisfaction Murat Usta College of Business Administration Dokuz Eylul University Katerina Berezina School of Hotel and Restaurant Administration Oklahoma State University and Cihan Cobanoglu School of Hotel‚ Restaurant and Institutional Management University of South Florida Sarasota-Manatee ABSTRACT It is important to identify these new hotel attributes and measure guests’ level of satisfaction and the impact of these attributes
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GR Hotels Corporation To: Andrew Mayd‚ President and CEO GR Hotels Corporation From: Chris Mell‚ CMA January 30‚ 2008 Executive Summary Although GR Hotels enjoyed increasing profits with growing Canadian tourism industry‚ both hotels performances are under industry benchmark. Key strategic imitative being reviewed by GR Hotels include upgrading one or both hotels‚ exercise land option in Montreal and build conference center. It is recommended that GR upgrade Toronto hotel
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HOTEL RESERVATION SYSTEM AND BILLING SYSTEM A Project Proposal Presented to the Faculty of STI College Tagbilaran In Partial Fulfillment Of the Requirements for the Degree of Bachelor of Science in Information Technology
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central reservation system (CRS) used in the industry in which it’s based. Choice has been innovative in this aspect of technology since it was the first in the industry to create its own reservation system called ChoiceADVANTAGE. This enabled the company to be first in customization and customer-need oriented‚ where as other did not. Customization in this crucial technology is important because it could be modified to the exact needs of Choice Hotels and can be efficient and user-friendly as possible
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report analyses the issues and problems to the empowerment practice in the case of the Regency Grand Hotel to understand and improve the efficiency and effectiveness of the management within the organization. It also identifies the internal and external factors that affecting the organization towards the complexity and changing situations. 2. Outlining the problem and issues in the Regency Grand Hotel Empowerment is a concept which is commonly used in management in various organizations. According
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as a whole. Tourism consists of service industries including transportation services‚ such as airlines‚ cruise ships‚ and taxicabs; hospitality services‚ such as accommodations‚ Including hotels and resorts; and entertainment venues‚ such as amusement parks‚ casinos‚ shopping malls‚ music venues and theatres. A hotel which is the focus of our study is an establishment that provides lodging paid on a short-term basis. The size and magnitude of a hotel management structure varies significantly
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Hilton Hotels: Brand Differentiation through Customer Relationship Management Background Hilton Hotels is one of the biggest players in the US lodging industry. It contributes to about 9% of the total rooms in US lodging market. It has presence in over 78 countries with more than 2500 hotels. Lodging industry is highly capital intensive industry‚ so to reduce capital expenditure Hilton Hotels opted for self-owned Hotels as well as franchising model with the real estate owners. One of the key features
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1.0 Introduction 1.1 Background of the Study Information technology performs a great part in our life. More companies now a day used computer-based system in processing every transaction. Information System consists of hardware‚ software‚ procedures and data to be processed. In computer systems‚ process‚ billing‚ and inventory of product are made in ordering system the same as the information system. In other cases‚ it includes databases for storage‚ programs for code and running of programs
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Shangri-La Hotels Contents Background Executive Summary Problem Statement Current Strategy External Environment VRINE Model Internal Analysis TOWS Analysis Value Chain Analysis Key Success Factors Alternatives Recommendations Implementation Plan Prologue Appendices Background Hong Kong-based Shangri-La Hotels and Resorts is Asia Pacific’s leading luxury hotel group and regarded as one of the world’s finest hotel ownership and management
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