response to this customer. Analyze the responses of your classmates. What makes a good “service recovery” response. Develop some general guidelines. A. Response Letter: Dear Sir/Ma’am‚ I am writing in response to your letter in which you described your disappointment in our service. I apologize for the treatment you and your family received and want to assure you that it does not reflect the quality of service we strive to maintain. I have already spoken with my employees and am confident this
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THE IMPACTS OF GOODS AND SERVICES TAX (GST) ON MIDDLE INCOME EARNERS IN MALAYSIA MOHD RIZAL PALIL1 MOHD ADHA IBRAHIM 2 Abstract The introduction of GST in Malaysia has called many arguments from various parties including academics‚ professionals and the nation (would become the taxpayers) on how GST affect goods pricesincrease or decrease. The consumers are worrying of the significant price increases on basic needs when the GST has fully implemented. With the relatively high living costs particularly
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SYMBIOSIS INSTITUTE OF MANAGEMENT STUDIES Goods & Services Tax Report submitted to Dr. Dhirendra Deshpande in partial fulfillment for the degree of Masters in Business Administration Symbiosis International University‚ Pune Abstract: This report is an attempt to understand the impact of GST on Indian economy. The report defines Sales Tax and Value-Added Tax (VAT). It then looks at the Goods and Services Tax (GST) design in India which has been adapted to suit the
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SUMMARY OF GOOD AND SERVICES TAX (GST) WHAT IS GST? Good and service tax is a direct tax code to be implemented by the government. It is a comprehensive indirect tax to be levied on manufacture‚ sale and consumption of goods as well as services at a national level. Integration of goods and services taxation would give India a world class tax system and improve tax collections. It would end the long standing distortions of differential taxation treatments of manufacturing and service sector. The
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lecturer. Please write your answers very clearly. If you do not understand any of the questions please ask your lecturer for defined explanation Why is it necessary to clearly identify‚ before designing product and service offerings‚ customer needs‚ and what are some of the less obvious service aspects that might inform purchasing decisions?__________________________________________________________________________________________________________________________________________________________________
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of the Task Force on GST constituted by the Thirteenth Finance commission. Before going on discussion we should define GST and the Objective behind it. What is GST? GST is a tax on goods and services with comprehensive and continuous chain of set-off benefits from the Producer’s point and Service provider’s point up to the retailer level. It is essentially a tax only on value addition at each stage and a supplier at each stage is permitted to set-off through a tax credit mechanism. Under
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Managed health care plans are often described as continuum models. Continuum models are used to describe gradual transition with sudden changes such as managed health care plans. These plans are involved in models consisting of cost and quality. There are four main healthcare plans that emphasize on continuum of managed care including service plans‚ POS‚ HMO‚ PPO and CDHP plans. Each of these health plans are consisted of different features‚ structures and guidelines that make them unique and effective
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background and believes with common understanding. It is also a process of development that evolve over an extended period. It is essential both for individual and organizations at different levels of awareness and skills with the cultural competency continuum. Cultural competency have four various cognitive components according to Diversity Training University International (DTUI) (a) Awareness‚ (b) Attitude‚ (c) Knowledge‚ (d) Skills Culture is the learned of life style behavior and range of
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Continuum of Care Paper Maryann Bocak June 21‚ 2010 Dr. Denise W. Hines Continuum of Care The component of the U. S. health care delivery system continuum discussed in this paper will be mental health care. Mental health is how we think‚ feel‚ and act as we cope with life. It helps determine how we handle stress‚ relate to others and make choices. Like physical health‚ mental health is important to every stage of life‚ from childhood through adulthood. Mental illnesses are common and
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Writing Developmental Continuum This assessment is meant to help teachers identify the phase of writing development. By observing the child a teacher can see just which phase they are in based on indicators stated in the guide. It is not uncommon for children to display characteristics of more than one phase. There are five phases which are “Role Play ‚ Experimental‚ Early‚ Conventional and Proficient. Role Play is the beginning‚ where children essentially make marks on paper‚ trying their best
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