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    Leticia Jackson The Causes and Effects of Fast Food Consumption Often times many wonder what drives an individual to eat fast food. Thinking about the numerous amount of calories sin each fast food meal one would choose not to eat such a thing. There have been studies that have shown that the amount of fast food consumption has grown tremendously in the last couple of years. There are many causes of people eating such foods; such as‚ lack of knowledge on what people are consuming‚ lacks of

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    Contents BACKGROUND 2 Methods 3 Observations 3 Interviews 4 Data analysis 5 Results 5 Observational Results 5 Observed waiting time and service delivery time at different service stations 6 Socio-demographic characteristics of respondents 6 OPD clinics: patient experiences at the entrance gate‚reception and medical records 6 OPD clinics: consultation waiting time 7 OPD clinics: complaints and recommendations 7 Interviews with patients at the laboratory 8 Patient satisfaction

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    Gold Spa and Fitness Club Marketing for Services Project Report By: Ali Owais Arshia Azhar Arsalan Khan Hassan Tahir M.Adeel Tariq Momin Malik Ibrahim Farukh Haroon Ahmed June 27‚ 2012 Lahore School of Economics Table of contents Executive Summary……………………………………………………………………3 Introduction…………………………………………………………………………….4 Core and Supplementary services…………………………………………………….5 3 Stage model of consumption…………………………………………………………8 Flower of Service……………………………………………………………………….11 Distribution

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    Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)

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    large  networks  like  ABS­CBN‚  GMA  and TV5 continue to air cartoons that are dubbed‚ does it have something to  do  with  patriotism  and  teaches   Filipino  children  to  develop  love  for  Filipino  culture‚ heritage and language?  English  is  used  in  education‚  religious  affairs‚  print‚  broadcast  media‚ and  business‚  though  the  people  who  use  it  as  a  second  language far outnumber those  who  speak  it  as  a  first  language  Still‚   for  highly  technical  subjects  such 

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    Operations Management History The Role of Services in an economy Operations Management: Set of activities that create value in the form of goods and services‚ Timeline of OM: Crafts Manufacturing Industrial Revolution (1770 England): • Invention of steam engines‚ replaced human power • Started with textile industry • Increased use of refined coal Division of Labor (1776‚ Adam Smith) Standardized parts (1800‚ Eli Whitney)‚ interchangable parts Steam Ships (1807) Telegrapgh (1844

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    production. The present Hongxing gold mining widely used crushing machinery are jaw crusher‚ effect crusher‚ Vertical shaft impact crusher‚ hammer crusher‚ roller crusher and mixture crusher‚ and so on. Slag is a partially vitreous by-product of the process of smelting ore‚ which separates the desired metal fraction from the unwanted fraction. Slag is usually a mixture of metal oxides and silicon dioxide. Ground granulated slag is often used in concrete in combination. Ground granulated slag reacts

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    Assignment on SERVICE FAILURE AND SERVICE RECOVERY Few months back my experience with ICICI bank helped me identify with these concepts. Service failure can occur on multiple dimensions. A core service failure occurs when a customer is not able to avail the service one has paid for. A service encounter failure occurs when customer interaction with employees of a firm leave the customer feeling negative about the firm. I experienced the first type of service failure. In March 2010‚ while

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    Fast Food Consumption Position Paper Fast food consumption is becoming a major concern as obesity and diseases are linked to unhealthy eating habits. Due to the prevalence in obesity‚ controversy has been raised around the question of whether or not it is the consumers or the corporations to blame. Many fast food chains have been sued for allegedly contributing to obesity and have been blamed for the poor health of many people. Although some fast food restaurants may be partially responsible when

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    concept of Customer Service Management based on customer involvement with Hotel-81. Researches in this report include academic journal articles‚ press release‚ newspaper report and textbook references dated no later than year 2008. In order to attain value co-creation‚ examinations of Critical Incidents and Zone of Tolerance behaviour in service encounter were used to study the target audience of Hotel-81. Models such as the SERVQUAL‚ Servicescape‚ Service Blueprint and Service Encounter traits were

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