Lesson No. 5 Consumer Rights Rights of Consumers : Rights which are provided by law : - Right to safety - Right to be informed - Right to choose - Right to be heard Right to seek redressal - Right to consumer education. Factors causing exploitation of Consumers : - Limited information - Limited supplies - Limited competition - Low literacy Duties of Consumers : - To purchase quality marked products such as ISI‚ AGMARK etc. - To ask for cash memo for the items purchased whenever possible. - To make
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The Consumer Protection Act‚ 1986 Introduction The earlier principle of “Caveat Emptor” or “let the buyer beware” which was prevalent has given way to the principle of “consumer is king”. The origins of this principle lie in the fact that in today’s mass production economy‚ where there is little contact between the producer and consumer‚ often sellers make exaggerated claims through advertisements‚ which they do not intend to fulfill. This leaves the consumer in a difficult position with
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The Evolution of Consumer Protection Law in India By ONKAR PRADEEP SULE Roll No. - 54 Masters of Management Studies Year – 1st‚ SEM – 2nd KCIMS THANE CERTIFICATE I‚ NADIRSHAW K. DHONDY‚ ADVOCATE SUPREME COURT‚ have examined the thesis of Mr.Onkar Pradeep Sule who is enrolled in the Masters of Management Studies program at K.C. INSTITUTE OF MANAGEMENT STUDIES at Kopri‚ Thane (East) for the academic year 2010-2012 His Thesis entitled
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PROTECTING CONSUMER INTERESTS UNDER COMPETITION LAW ___________________________ INTERNSHIP PROJECT REPORT SUBMITTED TO: THE COMPETITION COMMISSION OF INDIA UNDER THE GUIDANCE OF: DR. VIJAY KUMAR SINGH DEPUTY DIRECTOR (LAW) SUBMITTED BY: SHUBHANGI GOEL ILS LAW COLLEGE PUNE. ____________________________ COMPETITION COMMISSION OF INDIA NEW DELHI OCTOBER 2012 Protecting Consumer Interests under Competition Law ACKNOWLEDGEMENT I would like to take this opportunity to thank all
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PROJECT REPORT ON CONSUMER AWARENESS” Prepared by: Bamdev Baghar PGT(Economics) CONTENTS Page No. 1. Introduction 1-2 1.1. Rise of consumer awareness 1.2. Objectives of the Study 1.3. Meaning of consumer awareness
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Three Levels of Consumer Decision Making Ebony Johnson Mkt 231‚ 02 Buyer Behavior Dr. Stephen Goodwin November 26‚ 2012 Illinois State University Three Levels of Consumer Decision Making Introduction A decision is defined as‚ “the selection of an option from two or more alternatives” (Schiffman‚ Kanuk‚ Wisenblit 2010‚ p. 460). There is not one day that goes by when at least one person in the world has to make a decision to go about something one way or another. Many of these decisions
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charges for supplies and materials used throughout the city. Policies should be approved by the elected officials‚ therefore providing justification for the practice. Question 72 Essay Question Explain how governmental entities that use internal service funds to account for risk financing and risk
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initiatives on consumer’s buying behaviour: An empirical study Abu Bashar‚ Assistant Professor‚ Institute of Management Studies‚ Dehradun. ABSTRACT Although research into CSR and consumer behavior is still relatively young‚ there exists a growing interest in studying the links between CSR and marketing. The Indian consumers are now well aware that‚ in pursuing their business endeavors‚ companies now have to show more responsibility towards society and the environment where they are operating and at
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CONSUMER AWARENESS GUIDELINES Be an Alert Consumer ! Also be a Responsible Consumer !! Issued by Government of Tamil Nadu Civil Supplies & Consumer Protection Department‚ Ezhilagam‚ Chennai-5. Phone: 044-28583222 / 28583422 Web: www.consumer.tn.gov.in E.mail: consumer@tn.nic.in A. WHO IS A CONSUMER? A ”consumer” is a person who buys any goods or hires any service for valuable consideration (including deferred payment). The term does not include a person who obtains goods or services for resale
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Consumer in Market All the people participate in the market either as consumer or seller or producer. Any person who buys a commodity or service for direct use or ownership. I‚ you‚ we all are consumers when we buy a product or service. But people who acquires goods or services for resale or use in production and manufacturing cannot be considered consumer. In free market economics‚ consumers dictate what goods are produced and are generally considered the center of economic activity. Individual
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