To: Andrew Mayd‚ President and CEO‚ GR Hotel From: Chris Mell‚ CMA Subject: Occupancy rate improvement and organizational issues solutions EXECUTIVE SUMMARY GR Hotel Corporation (GR) is a privately-owned company that has been founded by a German family in the late 1980s. It operates two large mid-scale hotels in downtown Montreal and Toronto airport location. They are well-known for offering good quality services that rarely can be provided by mid-scale hotels. Recently the accommodation industry
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strategies are trend to have higher labor productivity‚ especially in some organizations which require heavy capital (Koch & McGrath 1996‚ 335-354). Therefore‚ Shangri-La have extensive training program to enhance service quality in this upper class hotel. Quality service is the competitive advantage of Shangri-La. It provides training to lead loyal employees to provide the excellent service to all customers. Employee is intangible resource‚ it is difficult and costly to imitate. Therefore‚ it helps
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Cornell Hospitality Quarterly http://cqx.sagepub.com/ Hotel Guests ’ Responses to Service Recovery: How Loyalty Influences Guest Behavior Pablo Zoghbi-Manrique-de-Lara‚ Miguel A. Suárez-Acosta and Teresa Aguiar-Quintana Cornell Hospitality Quarterly published online 28 November 2013 DOI: 10.1177/1938965513513348 The online version of this article can be found at: http://cqx.sagepub.com/content/early/2013/11/27/1938965513513348 A more recent version of this article was published on - Mar
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WEBSITE FOR HOTEL WITH ONLINE RESERVATION Methods Of Research Submitted to the Faculty of the College of Business and Entrepreneurship Cavite State University Imus‚ Cavite In partial fulfillment Of the requirements for the degree of Bachelor of Science in Information Technology Janet Pauline S. Rivera February 2012 INTRODUCTION Today‚ most of the Hotels provide services using computer system. It helps to perform task in an easy way with less time consume. Some companies are
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www.palgrave-journals.com/rpm Examining the determinants of room rates for hotels in capital cities: The Oslo experience Christer Thrane Received (in revised form): 7th November‚ 2006 Department of Social Sciences‚ Lillehammer University College‚ 2626 Lillehammer‚ Norway. Tel: þ 47 61 28 82 47; Fax: þ 47 61 28 81 70; E-mail: Christer.Thrane@hil.no Christer Thrane is Professor of Tourism in the Department of Social Sciences at Lillehammer University College‚ Norway. His research interests
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Silpakorn University International College 912 208 Practicum in Housekeeping and Front Office II ECO-FRIENDLY HOTELS RESEARCH Instructor: Aj. Wonrasak Sucher Submitted by: An Ngoc Van DO 90520165 I. Introduction to green hotels/ resorts: Green hotels or Eco hotels are environmentally friendly properties that take the initiative and implement very important practices and programs to reduce energy‚ water‚ and waste. That is participating in recycling programs‚ linen changing programs
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ABSTRACT Fast‚ accurate and relevant hotel services have been a great demand in a progressive place. This is because many investors or travellers from faraway places seek to find comfort in terms of their accommodation and stay in their certain destination. Our project is carried out to develop a mobile application called Jade Hotel Mobile Reservation. The purposes of building the Jade Hotel Mobile Reservation are for guests to make online reservations and for hotel personnel to manage reservations
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THE MINISTRY OF CULTURE AND TOURISM OF AZERBAIJAN REPUBLIC AZERBAIJAN TOURISM INSTITUTE THE “HOTEL AND RESTARAUNT BUSINESS” DEPARTMENT The subject: “Tourism and Hotel business” Topic: “The hotel departments and their functions” COURSE WORK Specialization: Tourism and hotel management Faculty: Tourism and hospitality Course: 1 Student: Sara Racabli BAKU - 2014 Maintenance Enter................................................
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Garden Plaza Hotel & Suites 1030 Belen St. Paco Manila Inpartial of the requirements for the course Practicum 2khkhkkjhkjhkj Divine Mercy College Foundation‚ Inc 129 J.P. Bautista Ave‚ Caloocan City College of Hotel and Restaurant Management SUBMITTED TO: Chef Mavirson F. Nabong SUBMITTED BY: Wenilyn B. Fulay Bachelor of Science in Hotel and Restaurant Management SUBMITTED ON: 3. Company Profile A. Name and General Location Garden Plaza Hotel & Suites‚ 103 Belen St. Paco
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Contents Introduction Budgeting The Three Periods Forecasting Suggestions Technological advances in the Hospitality Industry Conclusion References Introduction The Newtown Central Hotel runs a 100 bedroom three star city centre hotel part of a global chain. The present report purpose is to evaluate the implementation of a range of strategies in order to achieve profitable room sales‚ looking at the past 3 period’s figures and using group results from the first assignment (yield management
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