Customer Service Management | Problem Solving | Antventures- Casper And Gambini’s | Anthony Shalhoub 31010062Sabine Raffoul 3103064310/29/2012 | | Submitted to : Dr. Esraa Haydar Customer service management Problem solving I. Introduction to customer service Customer service is the provision of service to customers before‚ during and after a purchase. According to Turban (2002) "Customer service is a series of activities designed to enhance the level of customer
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hall. Before leaving‚ he noticed that the professor has written two mathematical problems on the white board. Therefore‚ he wrote them down in his notebook and left the hall. When he came back home‚ he started solving those problems. They were very hard. Therefore‚ he went to the university’s library‚ picked up some references and started working them out again. After 4 days‚ he was able to solve the first problem but he was feeling very angry with his professor for giving them such a hard assignment
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details you will need to identify the business problems involved in the case‚ the issues critical to solving those problems‚ as well as resources available to the managers in the case. Those notes will be helpful in producing a case solution. Look for (business) problem(s): Do not just rephrase the obvious problems stated in the case‚ but try to identify the real problems faced by the organization. In each case‚ at least one fundamental problem is present. Specify an objective for the managers
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resourceful is the ability to approach a problem in different ways. It requires the ability to be creative and pursue a solution from one or more than direction. It is not built in ability but it is learned overtime from the variety of experiences. To be able to develop this into our children‚ they should be exposed to a situation that requires them to be resourceful and that will provide them the opportunity to succeed. Kids will self-confident and acquire problem solving skills as a result of engaging
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LP Analysis - Product Mix Problem: 2 products‚ 2 constraints I Observations about initial solution: 1. Max OF = $15‚263.16 2. Optimal Soln: X1 = 2894.74 X2 = 263.16 3. X1 is more than 10 times X2 4. Profit: X1 = $5.00 & X2 = $3.00‚ profit margin of IPODs is 166% larger than DVD’s not 10 times. 5. Conventional approach: product mix is dependent on profit margins. II Observations about constraints 1. LHS = RHS for both constraints‚ no leftover resources. 2. Limitation on resources
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PROBLEM SOLVING QUESTIONS (4 points per question) 1. Below are the 2007 and 2008 year-end balance sheets for Tran Enterprises: Assets: 2008 2007 Cash $ 200‚000 $ 170‚000 Accounts receivable 864‚000 700‚000 Inventories 2‚000‚000 1‚400‚000 Total current assets $3‚064‚000 $2‚270‚000 Net fixed assets 6‚000‚000 5‚600‚000 Total assets $9‚064‚000 $7‚870‚000 Liabilities and equity: Accounts payable $1‚400‚000 $1‚090‚000 Notes payable 1‚600‚000 1‚800‚000 Total current liabilities
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Community Policing and Problem Solving Policing John K. Forrest II CJS/210 August 15‚ 2010 Travis Coldwell Community Policing and Problem Solving Policing When police departments and crime rates of the past are examined there are some apologist who believe that America would be in a better law enforcement situation provide the policies of the past we put back into use. With the public becoming more technologically advanced and criminal’s awareness of prosecution avoidance‚ community
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and a problem. * A symptom is the effect caused by the problem while the problem is the reason causing the symptom. Problem is used with the intention of finding solution to it while symptom assists to recognize the problem. Would you classify excessive employee absenteeism as a symptom or a problem? Discuss. * I think absenteeism is a problem because it can be caused by some reasons. And those reasons are the symptom. For example‚ an employee is absent because he is sick. The problem is that
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CRMT301 Course Lecture: Giselle Hahn Walsh Due Date: 06.05.14 Karin Olsson‚ 000001307 Rocky Mardini‚ 000001299 Houman Ali‚ 000001386 Sophie Peerdeman‚ 000001387 Executive Summary The business plan is based on a new software called Smartbooth and we intent in incorporating with the Carnival Cruise Lines (CCL) cruise ships. In the past few years there has been many changes in the service market. The most significant one would be the applicability of technology
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My problem that I have is working for an unfair boss. He tends to treat everyone different‚ when it’s time for a raise it’s not based on that persons work or good job ethics it’s base it on whether he likes them or not. When I’m at work I see many people getting their way with certain things‚ but if it was me or someone else it would be a whole different story towards us. I see cell phones being used‚ people not clocking out for their breaks which are things that people should be getting terminated
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