Introduction to operations management Learning outcomes After reading this chapter you will be able to: ➜ Define what is meant by operations management ➜ Understand the nature of operations within an organization ➜ Explain what an operations manager does and the role he/she plays in an organization ➜ Discuss the similarities and differences between the manufacturing and service sectors of the economy ➜ Explain the similarities and differences between customer processing operations‚ materials processing
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An operations strategy focuses on specific capabilities of the operation that give the company a competitive edge. Factors used in developing an operations strategy includes: Cost Competition is used when a company uses cost as a strategy by offering a product at a low price relative to the prices of competing products. Take for example: Wal-Mart‚ this company is cost competitive often outsourcing their labor to impoverished countries that are willing and able to make any product for mere pennies
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Assignment 1: Operation Decision Assume you have been hired as a managing consultant by a company to offer some advice that will help it make a decision as to whether it should shut down completely or continue its operations. It currently uses 100 workers to produce 6‚000 units of output per month (working 20 days / month). The daily wage (per worker) is $70‚ and the price of the firm’s output is $32. The cost of other variable inputs is $2‚000 per day. It also tells us that the firm’s fixed cost
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region‚ there are many new buildings to be constructed in coming years and it brings good prospects to our company. However the construction business is also becoming more challenging and competitive. In this respect‚ the way how a company manage its operation has become more important and crucial in order to increase company’s productivity and maintain its competitiveness and profit margins. 2.0 Products And Services Our company specialise in the design‚ supply‚ fabrications and installation of
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The Islamic Golden Age in Spain was a multi-cultural mix of the people of three religions that believed in one God; Muslims‚ Christians‚ and Jews. During the Golden Age; libraries‚ colleges‚ public baths were established and literature‚ poetry‚ and architecture flourished. Muslims and non-Muslims made general influences to this flowering of culture. The Golden Age is described as religious and ethnic tolerance and mixed agreement between Muslims‚ Christians‚ and Jews. Although Christians and Jews
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1885 when Frederick W. Taylor emphasised the application of scientific analysis to methods of production. The name (OR) probably came from a programme under taken by Great Britain during world war2‚ “research in military operations”. After the success of OR in military operations‚ it quickly spread to all phases of Industry and Government. By 1951‚ OR had take place as a distinct science in the United States. Hence it is said that Or is “the art of winning war without actually fighting it”. OPERATIONAL
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Groups and teams are a major feature of organisational life. The work organisation and its sub-units are made of‚ are groups of people. Most activities of the organisation require at least some degree of co-ordination through the operation of groups and teamwork. An understanding of the nature of groups is vital if the manager is to influence the behaviour of people in the work situation. Groups are an essential feature of the work pattern of any organisation. Members of a group co-operate in order
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Define the terms “motivating operation”‚ “establishing operation”‚ and “abolishing operation”. Motivating operation (MO) is what is used to either increase or decrease the value of a certain reinforcer or determine the frequency of a behavior. An establishing operation (EO) is defined as anything that is withheld for a certain period‚ which will increase the value of the reinforcer or punisher. On the other hand‚ an abolishing operation (AO) is something that is used to decrease the value of a
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Assignment 1: 1. Please set up a matrix over national legislation & industry standard (Guidelines) that applies as of today regarding Shuttle tanker operations / Transfer of Crude Oil at sea. Discuss similarities & differences in legislations & industry standards between the four countries. (Norway‚ Great Britain‚ Denmark‚ the Netherlands) Region Issuing Body Type North West Europe Area -UK Chamber of Shipping -Danish Ship Owners Association -Netherlands Oil & Gas Exploration and Production
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Shikshak Seva Mandal [pic] Government Registered INDIAN INSTITUTE OF MANAGEMENT RESEARCH AND TECHNOLOGY Government Recognized An ISO 9001: 2008 International B-School SUB: PRODUCTION & OPERATIONS MANAGEMENT Section –A Fill in the blanks 1. Production planning functions can be broadly identified as ______‚ _______ and _______. a) Estimating ‚ routing ‚ distribution b) Estimating‚ routing‚ scheduling c) Estimating
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