Groupon – Reichheld’s loyalty model PROBLEM STATEMENT: Groupon’s consumer (end-user) value proposition of deep discounts on goods and services is attracting bargain shoppers who are inherently disloyal to the Merchant businesses offering the coupons. HYPOTHESIS: Groupon’s should change their strategy by offering fewer one-time discounts and put an emphasis on long-term value for repeat customers ANALYSIS PLAN / SOLUTION APPROACH: Reichheld’s loyalty model together with the Value Disciplines model
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Groupon Inc Groupon is website that features discounted gift certificates usable at local or national companies. Groupon was launched in November 2008‚ and the first market for Groupon was Chicago. By October 2010‚ Groupon served more than 150 markets in North America and 100 markets in Europe‚ Asia‚ and South America and had 35 million registered users. At the IPO in 2011‚ Groupon raised $700 million. New Enterprise Associates‚ Eric Lefkofsky and Brad Keywell investors in Groupon. In April 2010
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To: Board of Directors From: Corporate Investments Date: 08/12/11 Re: Groupon investment Groupon’s business model is based around offering mass discounts on certain products and services to subscribed customers from merchants that have signed up with them. The strategy used combines economies of networking and economies of scale. (Mordoekataus‚ 2011) Groupon has demonstrated vast growth in terms of reporting revenue of $713.4 million in 2010‚ reaching over 83 million subscribers while advertising
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students per group. Read “Growing Pains at Groupon” by Dutta‚ Caplan and Marcinko (2014) and complete the questions included in the Case Requirements section (beginning on page 238). Instructions for accessing the FASB Codification database: 1. Go to http://aaahq.org/ascLogin.cfm 2. User ID: AAA51526 3. Password: x43AYtX ISSUES IN ACCOUNTING EDUCATION Vol. 29‚ No. 1 2014 pp. 229–245 American Accounting Association DOI: 10.2308/iace-50595 Growing Pains at Groupon Saurav K. Dutta‚ Dennis H. Caplan‚ and
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Exhibit 1 Selected Pinkerton’s Financial Data (in $millions) 1983 1984 1985 1986 1987 (E) Income From Services Cost of Services provided Gross Profit Operating Expenses Operating Profit Cash Accounts receivable‚ net Other current assets Total Current Assets Net property‚ plant‚ and equipment Total Assets Accounts payable Accrued expenses ad other current Liabilities Total Current Liabilities Exhibit 2 $ 296 265 32 16 16 4 49 53 11 64 0 29 $ 308 275 32 17 15 3 51 54 11 65 1 29
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Activity 2.2.4: It’s All in the Reflexes Introduction Although we are all different and have our unique identity‚ there are times when we behave in exactly the same way. We blink if something is headed toward our eyes. We pull our hands away quickly if we touch something hot or sharp. The automatic response of a muscle to a stimulus is called a reflex. This action is controlled by the human nervous system and is considered an involuntary response – it happens without our even having to think
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Unit 511 – Develop professional supervision practice in health and social care or children’s and young people’s settings Section 5: 5.1) Within a supervision with a member of support staff they disclosed their feelings regarding how a fellow staff member had been towards them stating they felt they were being undermined and that the staff member in question was very sarcastic towards them causing them to feel annoyed. In the supervision I asked the staff member for examples and also if they
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in () after each activity or simply list the actions and write the brain region next to it. - whether the action is smelling the roses (Olfactory)‚ feeling pain(parietal)‚ (motor cortex)moving a leg‚ or distinguishing a cow from a horse (frontal). 9. Ten-year-old Alex Fuentes damaged his occipital lobe and his cerebellum in a car accident. Explain to his parents some of the possible effects of this injury. Alex Fuentes
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interview .......................................................................................... 7 III. STRATEGIC TOOLS AND FRAMEWORKS............................................................ 9 General Tools for Case Interviews ............................................................................. 9 General Strategy............................................................................................................ 10 Star Model...................................................
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Groupon Groupon Marketing Plan Groupon Swipe Card Table Of Contents 1.0 Executive Summary 2.0 Situational Analysis a. Politics b. Laws and Regulations c. Media Environment d. Social and Cultural Forces 2.1 Market summary 2.2 SWOT Analysis 2.3 Competition 2.4 Product Offering 2.5 Keys to Success 2.6 Critical Issues 3.0 Market Strategy 3.1 Mission 3.2 Marketing Objectives 3.3 Financial Objectives 3.4 Target Markets 3.5 Positioning 3.6 Strategies
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