[pic][pic][pic] [pic] Express Yourself A Project Report On Marketing & Corporate Sales SUBMITTED TO: SURYADATTA GROUP OF INSTITUTES (SIVAS)‚ DHANKAWADI PUNE SUBMITTED BY: UPENDRA KUMAR (PGCP‚ SCM+MARKETING ) SIKKIM MANIPAL UNIVERSITY) SUMMER BATCH YEAR: 2008-2010 A FINAL REPORT ON “LAUNCH OF AIRTEL POST PAID CONNECTION AND BROADBAND CONNECTION IN MARKET (MAHARASTRA
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CRUCIGRAMA #1 de Mercadotecnia de Servicios DEFINICIONES: HORIZONTAL: 1 When customers have had service problems in the past‚ when they are in a hurry or when they have an emergency‚ are examples of: _____ service intensifiers. 4 Personal factors that are stable over time and increase a customer’s sensitivity to how the service should be provided‚ are known as _____ service intensifiers. 5 In this type of trade‚ companies are mostly small and employing fewer than 50 workers‚ which 2/3
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Application Protocol Muhammad Mahboob Elahi(BS Electronics-5th semester) Samiullah Babar(BS Electronics-5th semester) Farooq Baig(BE Electronics-5th semester) Abstract While the evolution of cellular networks has resulted in many mobile services‚ such services are primarily for voice. Mobile phone users do have the desire to access the Internet. However‚ Internet protocols are not designed to operate efficiently over mobile networks. WAP‚ the standard developed by the WAP forum‚ addresses these
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Toms Auto Service Case Study #1) Toms Auto Service (TAS) would define their customer service package by providing friendly and professional employee who interact with customers‚ providing oil‚ oil filters‚ tires‚ windshield wiper blades‚ and lubricants. They also provide their customers a waiting room with fresh blends and assortments of coffee‚ tea‚ soda‚ magazines‚ Wi-Fi‚ and high definition televisions. More services that they include are discount coupons‚ cleaning the vehicle inside and out
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DiGi Telecommunications Sdn. Bhd.‚ DBA DiGi‚ is a mobile service provider in Malaysia. It is owned in majority by Telenor ASA of Norway with 49%. On 24 May 1995 DiGi became the first telco in Malaysia to launch and operate a fully digital cellular network. They were also the first to offer GPRS (2.5G) and later EDGE (2.75G) in Malaysia in 14 May 2004. DiGi primarily uses the 1800 MHz band for GSM with the network code of 50216. DiGi is listed on the Bursa Malaysia under the Infrastructure category
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Reinventing Ericsson Ericsson had almost gone bankrupt when the dot-com bubble burst and the telecom market collapsed in late 2000. When Svanberg (first externally recruited CEO in 60 years) took over in April 2003‚ he launched yet another cost cutting package (after CEO Kurt Hellström in early 2003)‚ the fourth in two years. Svanberg wanted to do more than just restore the company to break-even‚ he wanted the latest round of cuts (coupled with revenue increases) to return Ericsson to profit. Svanberg
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is leading company which providing telecommunication services in Malaysia and has over 11.4 million service users currently. In 1993‚ Maxis has obtained license to run a nationwide GSM 900 mobile network‚ which is a local fixed network and an international gateway. Maxis starts its mobile businesses in august 1995 and commenced its fixed line and international gateway operation in early 1996.Nowadays‚ Maxis is providing a full set of services on various platforms to satisfy the demand of telecommunications
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Terry Hill‚ a professor at Oxford University argues that the criteria required in the marketplace (and identified by marketing) can be divided into two groups: ➢ An order qualifier is a characteristic of a product or service that is required in order for the product/service to even be considered by a customer. ➢ An order winner is a characteristic that will win the bid or customer’s purchase. Order winners and qualifiers are both market-specific and time-specific. They work in different
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Society and is based in Edinburgh‚ UK. She runs a private research consultancy‚ MackSense‚ and has an MBA from IAE de Paris-Université Panthéon Sorbonne‚ France. She has a proven track record of delivering insightful and actionable market research services in the areas of mobile telephony‚ VoIP software and solutions‚ enterprise IT‚ and healthcare. Copyright © 2010 Business Insights Ltd This Management Report is published by Business Insights Ltd. All rights reserved. Reproduction or redistribution
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have been called in to advise the owners of an exclusive new luxury hotel. For the venture to succeed‚ hotel employees must focus on providing customers with the highest quality customer service possible. The challenge is to devise a way of organizing and controlling employees that will promote high-quality service that will encourage employees to be committed to the hotel‚ and that will reduce the level of employee turnover and absenteeism—which are typically high in the hotel business. Questions
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