"BE OUR GUEST‚ INC." Be Our Guest Inc.‚ a Boston based company‚ is a rapidly growing equipment rental company with substantial seasonality in its revenues and profits. In the spring of 1998‚ the senior management team is reviewing its financial plans in preparation for a meeting with the company’s bank. The case provides an opportunity to forecast financial needs and consider the appropriate structure and amount of bank borrowing. � For years the company has been renting party supplies and furniture
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(Jenkins‚ 2003; Enders and Sandler‚ 2002). In hospitality industry‚ concern regarding terrorism has been noticed since the mid-1980s‚ as cases of terrorism in tourism related sectors increased dramatically from 206 in 1972 to 3‚010 in 1985 (d’Amore and Anunza‚ 1986). Since then‚ security is seen as crucial (Pizam and Mansfeld‚ 1996) and is increasingly intensified especially after the tragic events on September 11‚ 2001 (Cohen‚ 2002). Terrorism in hospitality industry is continuously happening. Post
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Just like all controversial topics there are many pros and cons to everything. When talking and discussing about unions in the hospitality industry I feel that they bring more negativity to a work place then positive. I am against them and think that the industry works perfectly fine without them out. One of these negativities is that they have the three strike system for their workers. If you do something (for example late to work) you receive a warning. If you are late to work two more times
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Hotel Guest Security Hotel guests want to feel safe and secure in their temporary home. Hotels have a duty to protect them. After all‚ the business depends upon them. Apart from the possibility of death or injury and destruction‚ the adverse publicity from an incident‚ can result in ruined reputations‚ failing business and knock-on effects to tourism in the country or region. The risk to hotels can also increase because of the identity of an individual guest or his or her family.
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IHM110 Week 2: Introduction to Hospitality Industry and the Origin of the Hotel IHM 110 Outline • Meaning and definition of Hospitality industry • The origin of the hotel • What service the industry provides and who it provides for • Characteristics of the hospitality industry IHM 110 What is the meaning of HOSPITALITY “The friendly reception and treatment of guest or stranger” ____________ “The act of kindness in welcoming and looking after the basic needs of guests or strangers‚ mainly relation
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12th highest contribution to GDP • India ranked 12th among 184 countries in terms of travel & tourism‘s total contribution to GDP in 2012 Contribution to GDP above world average • In India‚ the sector’s direct contribution to GDP is expected to grow at 7.8 per cent per annum during 2013–2023 vis-à-vis the world average of 4.2 per cent Create higher employment • The travel & tourism sector in India is estimated to create 78 jobs per USD18‚366 of investment
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The Food and Hospitality Industry has become one of the biggest employers in our state. It now has attained a much higher status in society and demands high standards of work from its employees. Employment opportunities are many‚ but eagerly sought by a vast majority of people. For this reason as in any other established business‚ interviews are conducted. Through these interviews‚ the interviewer looks for personal qualities and interpersonal skills in a prospective employee to fulfill the job requirements
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PART 1: Hospitality industry is very wide and prosperous. All the businesses providing accommodations‚ catering‚ transportation‚ for people away from their homes are considered as hospitality organizations. The growth and the challenges of this industry are not solely dependent on the organizations and companies involved in it but also on the business environment. Business environment can be explained as set of external factors and forces‚ i.e. social‚ economic‚ political‚ technological‚ which
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Hospitality Management 18 (1999) 427}442 Operational issues and trends in the hospitality industry Peter Jones School of Management Studies for the Service Sector‚ University of Surrey‚ Guildford‚ Surrey‚ UK Abstract This article makes some predictions about the future by considering operational issues in the "rst part of the next century. Hospitality operations management is considered at two levels * the "rm level at which strategic operations management takes place; and the unit level
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Hospitality Management. Students become acquainted with a creative and systematic pursuit of organizational goals within the hospitality industry‚ by planning‚ organizing‚ leading and controlling the available resources in a concerted and sustainable way. Innovative Hospitality Management Do you consider yourself to be a creative manager‚ a responsible entrepreneur and/or a hospitality trendsetter? Then start building your future and join an enriching multi-cultural environment which blends
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