Chapter Four Research Methodology………………………………………………………………56 4.1 Introduction……………………………………………………………………….56 4.2 Research design…………………………………………………………………..56 4.3 Data collection……………………………………………………………………58 4.3.1 Secondary data………………………………………………………………….58 4.3.2 Primary data…………………………………………………………………….59 4.4 Interview………………………………………………………………………….59 4.5 Questionnaire……………………………………………………………………..61 4.5.1 Designing questionnaire………………………………………………………..61 4.5 2 Reason of choosing questionnaire……………………………………………
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"Leading TQM in Panama" Senthuran Yogarajah University of Guelph-Humber‚Toronto ON Tompkins Case Book Volume 2 Total Quality Management (TQM) cannot be implemented in Panama if there is no employee participation. This problem exists due to an autocratic leadership style deeply imbedded in the organization. An autocratic leader believes that employees are dependent‚ hostile‚ unwilling to work‚ and need detailed plans at all times. Due to the above characteristics of this leadership style
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Challenges ______________________________________________________2 1.4 Market Challenges __________________________________________________________2 2. Concepts and Applications of TQM ____________________________________________3 3. Ritz Carlton and TQM ______________________________________________________5 3.1 Benefits of TQM at Ritz Carlton _______________________________________________6 3.2 Five areas for development ___________________________________________________7 4. Conclusion ____________
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Powerful Better Half This case is about Ho Ching‚ a business women who in 2002 became the chief executive officer (CEO) for Temasek Holdings‚ a Singapore based state owned Investment Company that presently has 490 employees and a 223 billion dollar portfolio‚ focused primarily in Asia. (Temasek‚ 2015) This case will discuss Ho Ching’s approach to leadership and her ability to influence others with her sources of power as they apply to leadership. Ho Ching has proven her ability to influence
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Ho Chi Minh‚ regarded by many historians as one of the greater leaders of people rose from poor obscurity to lead and emancipate the people of Vietnam. Born Nguyen Sinh Cung into a mandarin family in Nghe An‚ Central Vietnam in 1890 ‚ Ho’s beginnings were amongst the lower class. He was educated at the Lycee Quoc-hoc‚ a nationalist school in Hue‚ founded by the Minister Ngo Dinh Kha father of Ngo Dinh Diem who would later become the USA’s puppet ruler of South Vietnam . Ho travelled the world
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Ho chi minh ¨Ho Chi Minh was born Nguyen Tat Tanh in Vietnam in 1890. His father‚ Nguyen Sinh Huy was a teacher employed by the French. ¨He had a reputation for being extremely intelligent but his unwillingness to learn the French language resulted in the loss of his job. To survive‚ Nguyen Sinh Huy was forced to travel throughout Vietnam‚ offering his services to the peasants. This usually involved writing letters and providing medical care. ¨As a nationalist‚ Nguyen taught his children to resist
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Ho-Chunk Nation The Ho-Chunk Nation’s culture and beliefs have sustained them for centuries which make their tribe one of the strongest Native American Tribes in the United States today. Their tribe is made up of 7‚071 members‚ due to the devotion of the tribe elders passing along traditions to the younger generations. Today‚ the Ho-Chunk Nation is a non-reservation tribe with 3‚407 acres of trust land and 5‚310 acres of taxable land. The Tribe had to repurchase this land that they once owned from
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Hours of service (HOS) rule for the CMV driver English 112 Composition In 1939 the hours of service (HOS) was established by the federal government for the purpose of regulating the hours a commercial motor vehicle (CMV) was allowed to operate at a given 24 hour period. Up until 2007 there were very little changes due to legal issues. It seems there are several different organizational groups out in the United Sates that cannot agree on what type of laws and regulations are needed for the
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Case Study 3: Implementing TQM for an institution Chennai is famous for housing many prestigious and old colleges. SS College situated in the suburbs of Chennai‚ recently celebrated 50th anniversary. It offers BE degree programme in eight different descriptions. About 4000 students are studying in the college. The principal of the college is in the verge of retirement. He has served the college for 35 years. The teaching staff strength is 55; in addition 25 non-teaching staff are also working. Most
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Quality philosophies Evolution of TQM philosophies The Deming Philosophy Definition of quality‚ ³A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market.´ Improve quality Decrease cost because of less rework‚ fewer mistakes. Productivity improves Long-term competitive strength Stay in business Capture the market with better quality and reduced cost. 2 The Deming philosophy 1. ³A System of Profound Knowledge´ Appreciation for
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