This semester‚ in the English 100 class that I have taken‚ I realize I have learned a lot more than I originally thought. In my efforts of writing this paper‚ flipping through my different notes‚ I really have learned how to write better papers. I learned how to use a web-log‚ also referred to as a blog. I had never posted on a blog and I didn’t even know what one was. It is very interesting to me that our English classes were able to read each others postings and writings on the blog we used for
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OBJECTIVES OF THE STUDY: 1. To find out the customer satisfaction of the car segments in Hyderabad market. 2. To know about the features of major participants of car industry. 3. To analyze the consumers attitude towards Hyundai Cars. 4. To elicit the influencing factors which the people consider when they are planning to buy a car. 5. To study the consumers attitude and customer satisfaction with respect to Hyundai. 6. To know the customer attitude towards after sales service. 7. To verify the
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pedalled. When you look at a motorcycle today‚ have you ever thought what the old bikes were like? Were they easy to ride? How fast did they go? Were they comfortable? To answer all these questions‚ we have got to go quite a long way back say about 100 years. The world was very different in those days and there must have been a feeling of great excitement. There was a great interest in science and engineering and almost every week‚ some fantastic new invention appeared. First there were
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7 Days Inn Case Analysis Questions 1. Based on Michel Porter’s views on operations strategy‚ please analyze how 7 Days Inn obtains competitive advantages by determining the portfolio of services through the vertical cutting approach. The traditional situation in hotel industry is that‚ the more you pay‚ the higher quality you get. But actually‚ most of the businessman just needs a comfortable bed and a hot water in bath. The vertical cutting approaches make this available and the price is
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desirable working relationships among all employees‚ maximum employee development‚ high morale in the organization and continuous development and appreciation of human assets. The productivity of the organization depends significantly on employee job satisfaction. It not only influences the maximum work force but greatly improves the sense of morale and commitment towards the organization amongst the employees. Conducive work environment is one that gives workers a sense of pride in what they do. However
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Employee Satisfaction can lead to Customer Satisfaction and Improved Financial Performance There is a direct link between employee satisfaction and both Customer Satisfaction and Improved Financial Performance. As report by Leader Values‚ illustrates this relationship. (Written by Josh Greenberg‚ President of AlphaMeasure‚ Inc. 2004. Link: http://www.leader-values.com/Content/detail.asp?ContentDetailID=950) Researchers have undertaken numerous studies to look at the connection between customer
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Customer Satisfaction in the Banking Industry Case Study – Barclays Bank of Kenya Ltd. Customer satisfaction is a major issue in almost all sectors. This can basically determine the success and profitability of a company as a satisfied customer would most likely to ‘spread the good word’ or would have be happy to do business again with the firm. It is an important theoretical and practical issue for market researchers and consumer researchers (Meuter et al‚ 2000). With positive results in most research
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THE NATIONAL AFFORDABLE HOMES AGENCY ______________________________________________________________________ 721 Housing Quality Indicators (HQI) Form __________________________________________________________________________________ Version 4 (For NAHP 08-11). Published May 2007 Updated April 2008 721 HQIv4 April 2008 Revisions to this edition: This HQI update builds on HQI version 4 in that it is revised to address areas of ambiguity which have been identified by the Housing Corporation and
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seeks to understand why people behave the way they do. The intention is to produce goal-oriented behavior. It aims at influencing good result and arises from within the individual. The inner feeling balances the perception of an individual and satisfaction of his needs that influence the direction‚ volume‚ behavior limitation and efforts of an individual. Hence motivation is an inducement of inner feeling of an individual. It cannot be forced upon from the outside. According to Steers and Porter
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has created a surge in demand for housing as oil workers flock to the area. The Missouri Flats Inn is a hotel located in Williston that has been there since it all began‚ and as a result has been profiting handsomely. But‚ does the hotel have a business strategy that will help it to survive and prosper as the market evolves and new competition increases? The following is an analysis of the Missouri Flats Inn using Porter’s Five
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