MANAGING SERVICE QUALITY (Application in Carrefour Retail Store) Individual Assignment of Operation Management by : Yessy Saputra MMR 39 – 151091013 PRASETIYA MULYA BUSINESS SCHOOL MAGISTER MANAGEMENT REGULAR PROGRAM JAKARTA 2010 Dalam industri jasa‚ salah satu faktor penting yang perlu diperhatikan oleh perusahaan adalah kualitas jasa. Karena jasa merupakan sesuatu yang tidak berwujud‚ maka evaluasi akan jasa menjadi suatu hal yang sulit dilakukan. Namun‚ kita tidak boleh mengabaikan hal ini
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INTEGRATED MARKETING COMMUNICATION: APPLE INC. WHY I CHOSE APPLE INC. Apple Inc. is a company many people can never fathom. They are a very very admired company that many people tried to emulate but failed. Apple’s customers don’t usually buy their products based on the specifications and features of the products‚ they are usually bought simply because it’s from Apple. They have reached a cult status whereby their products sell simply by having the Apple logo on it. A big part of this is because
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Behaviour Self-Management Project to Increase Studying Behaviour Behaviour Self-Management Project to Increase Studying Behaviour Behaviour Modification is a technique or approach used by behavioural psychologists to modify a particular behaviour and is largely used in a clinical or educational setting‚ particularly with those with learning disabilities (Atherton‚ 2011). Moreover‚ it also considered to be a treatment approach‚ as it substitutes undesirable behaviours with desired ones through
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GROUP ASSIGNMENT & EXERCISE QUESTIONS PRINCIPLES OF MARKETING & INTRODUCTION TO MARKETING SEPTEMBER 2012SEMESTER Week 1 - overview | 1. Discussion on Course Plan 2. Forming a group: Principles of Marketing (3-4 in a group) Introduction to Marketing (4-5 in a group) Week 2 - Topic 1: Foundations of Marketing | Instructions: Read Harley Davidson case Discussion questions Few brands engender such intense loyalty as that found in the hearts of Harley-Davidson
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Cover Letter February 1‚ 2010 Ahmed Zainah 45 Jalan Yap Kwan Seng‚ 47000 Selangor Mrs Janet Lee Director of Human Resources NextGen Sdn Bhd Menara Healthcare Jalan Ampang 50200 Kuala Lumpur Dear Mrs Lee APPLICATION FOR THE POST OF MANAGEMENT TRAINEE In reading NextGen’s homepage recently‚ I noticed vacancies for Management Trainee. This sparked my interest as I am looking for opportunities to work in this fast growing industry. Allow me to briefly introduce myself. In
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INTRODUCTION TO PSYCHOLOGY (LSP101/05) TMA 2 NAME : PRECASA ROE A/L SUBRAMANIAM STUDENT ID : 031130062 CLASS CODE : 3PYS1 HANDPHONE : 012 350 2909 EMAIL : prakashraos@live.com SUBMISSION DATE : 14 April 2013 TUTOR : MISS SHALINI AP LOGANATHAN Answer TMA2 (Part 1) Answer TMA2 (Part 2) Well done brochure! The focal point in the one day motivational program that I created is 5A’s‚ a simple‚ elegance yet powerful motivational program to help the school students to
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COMPANY BACKGROUND HISTORY Samsung was formed in 1938 by Lee Byung-chull as a trading company based in Su-dong. The small company started as a grocery‚ trading goods produced in and around the city as well as its own noodles. The company grew and soon expanded to Seoul in 1947 but left once the Korean War broke out. After the war‚ Lee expanded it into textiles and built the largest woollen mill in Korea. And today Samsung Group is a South Korean based company that includes a number of subsidiaries
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Subject: MLM SCAM HARUS DIHARAMKAN DAN TINDAKAN PERLU DARIPADA PIHAK POLIS & KPDNKK Salam semua. 3 minggu lepas aku tidak mengetahui apa-apa pengetahuan tentang One Team sehinggalah aku dijemput oleh kawan kepada isteriku untuk mendengar satu peluang bisnes sekaligus boleh menambahkan pendapatan keluarga. Pada mulanya aku menolak sebab biasanya pada hari sabtu atau ahad‚ aku dan isteri ada membuat kerja part time tetapi kawan isteri ku sanggup untuk membayar masa kami pada hari ahad tersebut
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MAGISTER MANAGEMENT UNIV. MERCU BUANA STUDY CASE MARKETING MANAGEMENT Samsung Electronics Company : Question for Study Case discussion: 1. What are the ingredients of SEC’s corporate turnaround strategy? What are the implications for marketing mix policies? 2. How strong is the Samsung brand? Can Samsung pass Sony and become a top ten global brand? 3. As Chief Marketing Officer‚ what are Kim’s role and responsibilities? 4. What does Samsung (and Kim) have to do to become one of the top ten brands
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