1 Chapter Introduction to Operations Management True/False 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization’s goods or services. Answer: False Page: 4 Difficulty: Easy 2. Often‚ the collective success or failure of companies’ operations functions will impact the ability of a nation to compete with other nations. Answer: True Page: 4 Difficulty: Easy 3. Companies are either producing goods or delivering services. This means that
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The company targeted budget-minded consumers with the slogan "Where the Lowest Price is the Law." In the face of fierce rivalry from WalMart entering the competitive landscape and various operational shortcomings‚ Zellers made several strategic decisions and changes. After 1998‚ Zellers was using a niche market strategy‚ by adjusting its mission to become a "mom’s store." Zellers focused on offering fair value to consumers‚ as opposed to the lowest price. The company moved away from the low cost
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Aggregate Production Plan. CAPACITY PLANNING is a long term strategic decisions that establishes a firm’s overall level of resources. Capacity decisions affect product lead times‚ customer responsiveness‚ operating cost‚ and firm’s ability to compete. Inadequate capacity can lose customers and limit growth. Excess capacity can drain a company’s resources and prevent investments in more lucrative ventures. Critical Decisions are “when to increase capacity and how much to increase capacity”.
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INTRODUCTION Much of what managers and supervisors do is solve problems and make decisions. New managers and supervisors‚ in particular‚ often make solve problems and decisions by reacting to them. They are "under the gun"‚ stressed and very short for time. Consequently‚ when they encounter a new problem or decision they must make‚ they react with a decision that seemed to work before. It’s easy with this approach to get stuck in a circle of solving the same problem over and over again. Therefore
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| Delhi | Mumbai | Bangalore | Kolkata | Availability of infrastructure | 20 | 40 | 60 | 35 | 55 | Size of the market | 30 | 30 | 40 | 60 | 80 | Industrial relations climate | 80 | 30 | 50 | 60 | 50 | Tax benefits and concessions | 80 | 20 | 10 | 20 | 20 | Availability of cheap labor | 70 | 70 | 45 | 50 | 50 | Nearness to port | 20 | 40 | 90 | 50 | 60 | Solutions Factors | Rating | Relatives weights | Availability of infrastructure | 90 | 0.28 | Size of the market | 60 | 0.18
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ASSIGNMENT 1 Assignment 1 Solve the following exercise (100pts): 1. Management Decision Problem Snyders of Hanover‚ which sells more than 78 million bags of pretzels‚ snack chips‚ and organic snack items each year‚ had its financial department use spreadsheets and manual processes for much of its data gathering and reporting. Hanover’s financial analyst would spend the entire final week of every month collecting spreadsheets from the heads of more than 50 departments worldwide. She would
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The Art of Hard Human Resource Management The financial crisis began in 2008 has given rise to the deterioration of global economics. An increasing number of firms had gone bankrupt while others are fighting for survival. A variety of aspects have great dominations on the fate of the firm‚ with human resource management being one of the most crucial principles. Human resource managers should resort to certain managements to impinge upon the firm. Be it Michigan Model or Harvard Model (which are
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Two Tales Assignment 1.) Before watching the talk‚ make a list of the 5-10 most important decisions that you will make in your life. a. College choice b. Whom you will marry c. The career you choose to be in life d. Deciding to have children e. Whether to make an investment f. Deciding where to live 2.) Choose two or three decisions and list the criteria that you will use to make these decisions. a. College choice i. “Do I have good grades?” ii. “Do I have a good ACT/SAT score?” iii. “Do I Have activities
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ge1 Operation Management 1.1 Definition Operation Management is the activity of managing the resources which produce and deliver goods and services (Slack et al‚ 2010). These activities commences from the very initial production stage of information gathering right up to the final stage of consumer consumption of the product. Every organization does operation management even if they do not notice it. All organizations produce goods and/or services and to create goods and/or services‚ the organization
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1. A manufacturer’s average work-in-process inventory for a certain part is 1‚000 units. The workstation produces this part at the rate of 200 units per day. What is the average time a unit spends at this workstation? 2. The Wilcox Student Health Center has just implemented a new computer system and service process to \improve e±ciency." As pharmacy manager‚ you are con- cerned about waiting time and its potential impact on college students who \get no respect." All prescriptions (Rxs) go
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