Unit MP3732 – Operations Management B Practise Assignment Hard Rock Café Operations Management in Services Unit Tutor – Andy Airnes Contents Page 1.0 1.1 Introduction The Hard Rock Cafe is a well-known‚ world-wide company that offer customers a very unique experience when they visit one of their stores. From the minute they enter to the minute they leave they
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1. What problems did the Rank Group find with the Hard Rock’s three main internal information systems (restaurant operations‚ merchandising‚ and financial)? Why was this a problem? [Table] 2. What’s the solution? [List] - Putting a data warehouse system o To store restaurant point-of-sales customer data‚ merchandise sales‚ customer demographic‚ preference o To link data via the Web - Installing chain-wide merchandise system - Putting Radius inventory management system - Adopting Lawson
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and the well known popular Hard Rock Café. TRANSFORMATION PROCESS Both companies follow the same traditional Production System model with inputs relating to money and labour with the same outputs resulting in producing a good or service. However if we compare the transformation processes‚ both companies have different objectives especially in the output result as IGA’s output is based on tangible goods and Hard Rock Café is based on service being an intangible good. IGA Transformation Process
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Estudio de Caso Hard Rock Café Panamá El presente documento incluye el análisis del caso de la empresa Hard Rock Café Panamá‚ como parte de las asignaciones del curso Dirección de la Producción. En el mismo se aplicó la metodología de estudio de caso y el uso del esquema racional. Camarena‚ Yalkiria Cedeño‚ Alfonso Miquilena‚ Anais Universidad Interamericana de Panamá 24/10/2009 ANTECEDENTES. Desde el establecimiento del primer restaurante en Londres en 1971‚ Hard Rock Café es hoy en día
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Hardrock Café Case: 1. What problems did the Rank Group find with the Hard Rock’s three main internal information systems (restaurant operations‚ merchandising‚ and financial)? Why was this a problem? Problems the Rank Group found with the Hard Rock’s three main internal information systems -Restaurant operations -Merchandising -Financial The Hard Rock Cafe had many problems with their operating‚ merchandising and financial systems. First‚ there was no standard system. Many cafes and franchise
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talent B.5.(P) Travel Accommodations for Staff (Level 3) B.6.(Q) Hire Sponsor coordinator (Level 3) Q.1.(R) Finalize Sponsors R.1.(S) Define/place signage for sponsors B.7.(Y) Secure Merchandise deals (Level 3) Y.1.(Z) Online merchandise sales (Level 2) (C) Hiring Production Manager C.1.(K) Set venue capacity (Level 3) K.1.(L) Ticketmaster contract L.1.(M) On-site ticketing C.2.(N) Sound and Staging (Level 3) (Level 2) (T) Hiring Operations Manager T.1.(U) Develop
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operations. Hard Rock Café has clearly made great strides in modernizing their business venue by utilizing sophisticated POS systems with the latest forecasting trends. Some tactics they have implemented include an extensive Point-of-sale system (POS)‚ which captures transaction data on nearly every person who walks through a cafe’s door. The sale of each entrée represents one customer. They forecast monthly guest counts‚ retail sales‚ banquet sales‚ and concert sales (if applicable) at each café. In
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JEFFANIE APUHIN JONG Prk.3 Encarnacion St.Brgy. Granada‚ Bacolod City Mobile number : 0920278116 Email address : jeffaniejong@gmail.com PERSONAL DATA: Age : 26 yrs. old Date of Birth : May 4‚ 1985 Religion : Mormon Nationality : Filipino Education College : Bachelor of Science in Nursing Riverside College Bacolod City March 2008 Secretary‚ 4th Year Level Council- Riverside Student Government Secondary : Negros Occidental High School Bacolod City March 2004
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Diversity assessment in an organization is critical for success of many companies. Companies such as the Hard Rock through creation of evaluations in assessing diversity allow a process that is an integral part of a proper management system. Customized surveys are one of the many things that can be used to accomplish an assessment efficiently to provide the company with useful information. This is why proper management strategies are critical to help companies face innovated diversity challenges
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Week One – Hard Rock Cafe Case Study Julissa Zaro GSCM206 Managing Supply Operations DeVry University Professor: Jeffery Cousin Some of the changes they company has implemented since its inception in 1971 have a lot to do with their goal to create a unique experience for their clients. These changes are reflected in the following areas: a) Design of goods and services b) Managing quality c) Process and capacity design d) Location strategy e) Layout strategy f) Human resources and
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