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    Introduction to OM 1. As a service business‚ the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing company.  True    False   2. Operations managers are responsible for managing systems that produce goods and/or provide services.  True    False   3. Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time.  True    False   4. Operations‚ marketing‚ and finance

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    ge1 Operation Management 1.1 Definition Operation Management is the activity of managing the resources which produce and deliver goods and services (Slack et al‚ 2010). These activities commences from the very initial production stage of information gathering right up to the final stage of consumer consumption of the product. Every organization does operation management even if they do not notice it. All organizations produce goods and/or services and to create goods and/or services‚ the organization

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    Chapter Introduction to Operations Management True/False 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization’s goods or services. Answer: False Page: 4 Difficulty: Easy 2. Often‚ the collective success or failure of companies’ operations functions will impact the ability of a nation to compete with other nations. Answer: True Page: 4 Difficulty: Easy 3. Companies are either producing goods or delivering services. This means that only

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    Service Line Management

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    Service Line Management Task 1 In order for a company to continue to grow and expand‚ it must have a need for additional services and customer satisfaction. To focus on patient care‚ one must engage in property development. There are multiple ways this can be accomplished. To begin‚ this writer will focus on the advantages and disadvantages of building‚ buying‚ or leasing property to establish a new orthopedic service line. First‚ the concept of building a Physical Therapy center should be considered

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    Mooon Cafe

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    Normal University Osmeña Blvd.‚ Cebu City‚ Philipppines 6000 College of Arts and Science Bachelor of Tourism Management Mooon Cafe Mexican – Inspired Restaurant TM 123 Principles of Marketing TTH (3:00 – 4:30) Submitted By: Cariaga‚ Jessa Marie Jane Cugay‚ Rose Ann Omale‚ Lester Submitted To: MS. RUBY S. MELCHOR‚ MMBM November 20‚ 2012 Mooon Cafe Mexican – Inspired Restaurant Mooon Cafe is a new and exciting Restaurant with a Mexican theme and varied menu. Offerings include Mexican‚ American

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    Broadway Cafe

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    applied to The Broadway Café Kristy Dobbins Strayer University Instructor: Amir Afzal D. SC CIS 500 Business Driven Information Systems Fall 2010 Abstract I recently inherited my grandfather’s coffee shop‚ The Broadway Café located in the heart of Harmony‚ NC. Since 1952 this shop has been the local hotspot for both locals and visitors. My grandfather has run this shop for years without modernized technology and has been successful in his management. Currently the café is struggling to compete

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    operation management HW1

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    certain part is 1‚000 units. The workstation produces this part at the rate of 200 units per day. What is the average time a unit spends at this workstation? 2. The Wilcox Student Health Center has just implemented a new computer system and service process to \improve e±ciency." As pharmacy manager‚ you are con- cerned about waiting time and its potential impact on college students who \get no respect." All prescriptions (Rxs) go through the following process: Drop-o® ! Fill Rx ! Pick-up

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    Strategic role of operations management Operations management is an essential key business function that overlaps with the other business functions such as marketing‚ finance and human resource management (HRM). Each of these essential business functions has a strategic component. Strategic means ‘affecting all key business areas’; that is‚ the strategic role of the operations management involves operations managers contributing to the strategic direction or strategic plan of the business. The

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    OPRE 6302: Homework Assignment 5 Problem1 a) Draw the project network diagram C(2) E(8) A(3) B(4) G(4) H(9) D(6) F(7) b) List all the paths in the network diagram. Say which one(s) is(are) the critical path(s) and what the minimum project duration is.  PATHS ACEG=3+2+8+4=17 months ACEH=3+2+8+9=22 months BDEG=4+6+8+4=22 months BDEH=4+6+8+9=27 months BDFH=4+6+7+9=26 months  Critical path: BDEH  Minimum project duration: 27 months c) For each activity compute ES

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    MSIS 301 – Homework Chapter 4 Carlos Mazur Prof. Davood Golmohammadi 4.10. Data collected on the yearly registrations for a Six Sigma seminar at the Quality College are shown in the following table: Year 1 2 3 4 5 6 7 8 9 10 11 Registrations 4 6 4 5 10 8 7 9 12 14 15 a) Develop a 3 year moving average to forecast registrations from year 4 to year 12. Year 4 5 6 7 8 9 10 11 12 Forecast 4.6 5 6.3 7.6 8.3 8 9.3 11.6 13.6 b) Estimate demand again for years 4 to 12 with a 3 year weighted moving

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