A PROJECT REPORT ON SERVICES OPERATIONS MANAGEMENT special reference to BPO SECTOR by Gaurav Tyagi 10DM-189 Gaurav Singh 10IB-029 Neha Sinha 10DM-093 Neha Kaushik 10DM-092 Harsh Shah 10IB-030 Keshav Shenoy 10HR-019 2010-2012 Under the guidance of Prof. Kunal Ganguly INSTITUTE OF MANAGEMENT TECHNOLOGY INTRODUCTION Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together
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chain approaches‚ the firm will increase the benefits of supply chain network. In this report we have focused on supply chain inventory management and technology selection practices and how it is beneficial for the firm. In the firm operations are linked with different strategies. For example the change in supply chain has an effect on inventory management as well as technology selections. At the end we have given some recommendations and conclusion for increasing its efficiency by supply chain
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economic development whose healthy progressing relies on its management levels. I will describe the role and importance of the application of strategic management accounting in public and not-for-profit sectors and analyzes its conceptions and methods‚ combining with its management characteristics. 1. The role and importance of the application of strategic management accounting in public and not-for-profit sectors Strategic management accounting is the need of public and not-for-profit sectors
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Operations Management Critical Evaluation of Relevant Issues - IKEA case � TABLE OF CONTENTS 2Executive Summary � 2Introduction � 2Company profile and Situational Analysis � 3Growth and profitability � 5Culture � 5Goals � 5Competitors � 5SWOT analysis � 6PESTLE Analysis � 6Political Analysis � 6Economic Analysis � 6Technology Analysis � 7Sociological Analysis � 7Legal Analysis � 7Environmental Analysis � 7Input-Transformation-Output � 8Corporate Objectives � 9Quality � 10Speed
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is not only responsible for full price retail store but also factory store and Club Monaco which was acquired by Ralph Lauren in 1999. The company also utilized the technology such as bar code to improve the accuracy and efficiency of inventory management and controls and automated replenishment system‚ Logility to facilitate the tracking of movement of products and collection information for future merchandise planning. The efficiency of the distribution center of Ralph Lauren Corp is clearly a
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Organizational structure of Heineken Organizational structure Heineken Holding N.V. The role of the Heineken Holding N.V. is to supervise the Heineken management and give tasks for the Heineken N.V. since 1952.Thus this department of Heineken is not executing any tasks; it has only the role of leading the company (The Heineken ownership structure and stock exchange listing‚ 2005; Heineken Holding N.V‚ 2005). The Heineken Holding N.V is managed by five directors‚ four of them Dutch and one o
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Table of Contents Industry Definition of the Industry The cosmetics industry is dominated by a small number of multinational corporations that originated in the early 20th century. The distribution and sale of cosmetics is spread among a wide range of different businesses. The largest cosmetic companies are The L’Oréal Group‚ The Procter & Gamble Company‚ Unilever‚ Shiseido Company‚ Limited and Estée Lauder Companies‚ Inc. Avon‚ having 72% of their net sales on Beauty products on 2008
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Strategic Management Project [pic] -2012- TABLE OF CONTENTS CHAPTER 1 3 Introduction 3 CHAPTER 2 4 General Description of the Company 4 2.1. Strategic Group of the Company and the Dynamics of the Industry Structure 5 2.2. Starbucks in Romania - Market Environment 6 CHAPTER 3 8 Organizational Purpose 8 3.1. Mission and Vision 8 3.2. Values and Objectives 9 CHAPTER 4 9 Diagnosing the Strategic Capabilities
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FUNCTIONS OF MANAGEMENT Planning It is the basic function of management. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals. According to KOONTZ‚ “Planning is deciding in advance - what to do‚ when to do & how to do. It bridges the gap from where we are & where we want to be”. A plan is a future course of actions. It is an exercise in problem solving & decision making. Planning
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Operation management Nike’s Operations management concerned about forecasting‚ controlling‚ designing‚ operating‚ and scheduling business operations in the production of Nike foot ware. Its excellent management that has been developed and ameliorated during the long term operation has enabled that business operations to be efficient and at the same time using as few resources as required. It is also effective in terms of satisfying customer demands‚ and thus it has become one of the key issue
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