1. A symbol used to convey feeling is called ___________ EMOTICON 2. A _____________ is a series of questions that ask customers to provide feedback on their perception of the support services being offered. CUSTOMER SATISFACTION SURVEY 3. A _____________ transfer only occurs when you stay on the line only long enough to ensure that the call has been transferred successfully. COLD 4. An abbreviation formed from the first letters of a series of words is called _____________. ACRONYM
Premium Customer service Nonverbal communication Customer
Home-Based Childcare Legislation & Regulatory Bodies Factsheet Currently‚ there are over 20 pieces of legislation governing home-based childcare. However‚ the most significant are the 4 summarised below: Children Act 1989 * children’s needs come first- they are paramount * first Act to put these above the parents’ desires‚ should there be a conflict * parents are central to child’s life & their role is life-long * childcarers must not undermine parents’ roles & responsibilities
Premium Early Years Foundation Stage Childcare Act 2006 Child abuse
The Pearl Chapters 1-5 Chapter 1 1. In what ways does Steinbeck show the depth of feeling between Kino and Juana? Steinbeck shows the depth of feeling between Kino and Juana by saying that they can communicate with each other without even speaking to each other. They can tell what the other one is feeling just by simple signs such as sighing and facial expressions. 2. Why do you think that no new songs were being added to the old songs of Kino’s people? I think that no new songs were being added
Premium John Steinbeck Novella La perla
Task 1 1.1 There are many legislations that as a childminder I must adhere to. Some include: • Childcare Act 2006 The act introduces the Early Years Foundation Stage (EYFS) which is the statutory framework for all childcare providers of children from birth to 5 years. I will meet the requirements of this legislation by providing care that is relevant to the age and ability of a child and encouraging learning‚ development‚ and staying safe. I will record daily activities on a form to hand to
Premium Data Protection Act 1998 Children's rights in the United Kingdom Childcare Act 2006
* Week 5 syllabus * 350-700 word paper outlining 3 points * * 1) Explain what choices a student can make to reduce the amount borrowed amount. * 2) Explain/highlight areas where you felt compelled to borrow more to cover expenses or managed to trim back your borrowed amounts. * 3) Options to make your student loan payment more manageable
Premium Debt
Chapter 1 Lecture Accounting is a service activity. Its function is to provide useful financial information about economic entities to interested parties‚ such as managers‚ investors‚ and creditors. Financial accounting provides information to those decision makers who are outside the economic entity‚ such as investors‚ creditors‚ and governmental agencies. Financial accounting information also is used by managers inside the economic entity. A. What is accounting? 1. Identification
Premium International Financial Reporting Standards Financial Accounting Standards Board Financial statements
Objective 1: Explain the guarantees of civil liberties in the Constitution and the process by which these guarantees became binding on state governments. 1. Summarize the protections guaranteed by the Bill of Rights. a. Freedom of expression b. Rights of the accused c. Religion d. Bear arms e. Civil liberties 2. What other protections are guaranteed by the Constitution in addition to those found in the Bill of Rights? f. Habeas corpus g. Ex
Premium United States Constitution First Amendment to the United States Constitution United States Bill of Rights
Creating a New Computer By: Samantha Harper 1. Subtract: I would take away the keyboard from my laptop. This feature is unnecessary and makes the computer heavier than it should be. 2. Repeat: I would keep the USB ports as a simple way to add or remove data from the device. 3. Combine: I would combine a handheld printer that can be attached to the USB port to print documents on the go. 4. Add: I would add a night vision motion sense laser to the web cam to allow the user to chat without needing
Premium Mobile phone Universal Serial Bus Personal computer
Manager Console (GPMC) to deploy security policies across the domain. You also generated policy audit reports from the GPMC and the Windows Command Prompt to analyze the existence of and effectiveness of the GPO. Lab Assessment Questions & Answers 1. Is using the option to Store passwords using reversible encryption a good security practice? Why or why not? This information he need to be saved on text document and one of this risk is it for any situation you lost that you can’t have access to all
Premium
ASSIGNMENT CRITERIA TEMPLATE CACHE Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) Unit SHC 52: Promote professional development Candidate’s Name: Registration number: The purpose of this unit is to assess the learner’s knowledge‚ understanding and skills required to promote the professional duty to maintain the currency of knowledge and skills and the need to continually reflect on and improve
Premium Management Learning styles Learning