Harley DavRecommendation MEMO To: Harley Davidson Executive Team From: SiL’K Team Date: 02/09/2013 SUBJECT: Harley Davidson: Enterprise Software Selection The SiL’K project team recommends that Harley Davidson select a supplier and partner in implementing an enterprise-wide procurement and supplier management system. The selected provider will form a partnership with Harley Davidson to increase collaboration‚ productivity and sales for Harley Davidson sites and suppliers throughout the
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The company Harley Davidson was discovered by William S. Harley and Arthur Davidson when they designed their first motorcycle in 1903. The first dealership opened in Chicago in 1904. The mission of Harley Davidson is “We ride with our customers and apply this deep connection in every market we serve to create superior value for all of our stakeholders.” Some of the components of an effective mission statement are incorporated within the mission statement. These components include the customer aspect
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1. How does Harley-Davidsonbuild long term customer relationship? As a company who sold more than 900‚000 units of motorcycle‚ Harley Davidson must be made a very good relationship with its customers‚ especially the long-term customers. We all know that Harley-Davidson users are not only men‚ but also women. Even in some products‚ they make teenagers ride them too. So that‚ the company needs to keep their relationship in the right ways. In a case‚ Harley-Davidson Company builds a good relationship
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Harley-Davidson Case Analysis Harley-Davidson should tailor is product and service offerings to the 55-64 year old segment‚ and expand its Rental and Rider’s Edge programs to continue growing Market leader in motorcycles - Market leader with 50% domestic and 32% global market share in motorcycles - Stock prices CAGR since 1989: 32% - American legendary lifestyle brand - Loyal customers: 900‚000 members in Harley-Davidson Owner Group - 50% of sales to repeating customers Ageing customer
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CLLC: Rich Teerlink Rich Teerlink is the former CEO of Harley-Davidson spoke on People Driven Execution‚ based on his new book‚ More than a Motorcycle: The Leadership Journey at Harley-Davidson (with Lee Ozley). If you ever get the chance to hear Teerlink speak‚ go do it‚ even if you aren’t particularly interested in motorcycles. He has an off-beat style‚ and he tells a great story about how Harley-Davidson went from being a laughingstock in the early 1980’s to the high performing "lifestyle company"
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It was a proud day for Canadian Rugby League‚ with the women recording their first ever World Cup victory to the tune of 22-8. The brave side came out on top against Papua New Guinea in an incredibly physical match to close out the second round of the group stages. After an impressive defeat in their first major hit-out three days ago against New Zealand‚ Canada brought that same resilience tonight in a game where they defended superbly. Papua New Guinea were attacking in front of a vocal pack
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1. Explain how Talon helps Harley-Davidson employees improve their decision making capabilities. Talon is Harley-Davidson’s proprietary dealer management system. Talon handles inventory‚ vehicle registration‚ warranties‚ and point-of-sale transactions for all of Harley-Davidson’s dealerships. The system helps improve decision-making capabilities by offering an enterprise wide view of operations‚ sales‚ and expenses. The system automatically generates part orders‚ taking much of the guesswork out
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Hartley Highlights: Harley-Davidson Essential Facts Harley-Davidson had a 70 percent share of the motorcycle market in its first 60 years. The introduction of the Japanese motorcycle by Honda dropped Harley’s market share down to 3 percent by 1982. AMF bought into Harley in 1965 in an attempt to fix the company. They sped up production‚ which decreased quality. They put Harley up for sale in 1981. Vaughan Beals‚ vice president of motorcycle sales‚ led a team that purchased the division from
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Harley Davidson‚ Inc. Company Overview In 1903 the first Harley Davidson motorcycle was built by William S. Harley and Arthur Davidson (Harley‚ 2013). Harley Davidson motorcycles started out as racing bikes‚ being known not only their fast but also reliable motor (Harley‚ 2013). The company quickly grew and Harley Davidson motorcycles become an American icon. Harley Davidson Inc. became incorporated in 1981 (Harley‚ 2013). Five years later Harley Davidson became a publicly traded company
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better understand customer needs and build long lasting relationship with customers. A Harley-Davidson motorcycle is more than just a mode of transportation or ordinary product. It’s an American icon that is much loved and recognized around the world. So‚ while we are dedicated to continuous innovation‚ we have opted for evolution more than revolution to carefully preserve the elements that make a Harley distinct Posse ride is one of the key elements. Riding is the essence of motorcycling
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