1. Background The Harley Owner Group (H.O.G)‚ a factory sponsored motorcycle enthusiasts club was established in 1983. The group was primarily formed in order to enhance the Harley Davidson brand experience by bringing the company closer to its customers and also to promote a positive brand image by controlling the negative influence of the biker gangs that many felt dominated the sub-culture. By the end of 1999 the H.O.G counted half a million members and about 166‚667 members were considered
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Case#2 Harley Davidson Case Study Harley-Davidson is an American motorcycle manufacturer with a rich history and cultural tradition. It was founded in 1903 in Milwaukee‚ WI. Around mid-1980’s‚ the company was facing problems with product quality and enlarged global presence‚ hence the management realized the need for an integrated management system that will not only improve the company’s processes but also fit within its budget and enhance its profits. This caused the start of the process to
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Abstract This paper will try to analyze‚ if Harley Davidson has followed the traditional customer driven mar-keting way by following the path to create customer value and later getting the value back and the behavior of the customers can affect the demand for its bikes. The value streamis: • Understanding market place and customers need and wants • Designing a customer driven marketing strategy • Construct an integrated marketing strategy that deliver superior value • Build profitable customer
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Melissa Mitchell Professor: Keith W. Ballantyne Case 2: Revving up for Relief: Harley Davidson at the ITC Harley Davidson is an American build and recognized name; they leaded the way for future entrants. Harley-Davidson strong American brand and have dedicated clients that will continue the motorcycle trend. Based on the information in this case‚ I can’t be reasonably sure that the United States had a comparative advantage in producing motorcycles. If it were‚ then the U.S would produce the bikes
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Executive Summary Evaluate the advantages and disadvantages for Harley-Davidson of replacing scanners and bar codes with RFID. Compare and contrast the issues of Wal-Mart when they tried to implement RFID in their supply chain. Outline the issues Harley-Davidson will face when they begin using RFID. Develop and present an approximate timetable for the adoption of RFID with specific recommendations about where Harley-Davidson should implement it first. Some of the advantages of using RFID over scanners
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THE COMPANY Founded in 1903‚ the Harley-Davidson Motor Company set out with a goal of “taking the work out of bicycling” (Austin‚ 2003‚ p.1). Despite beginning in a shed just 17 years prior‚ Harley-Davidson was able to rapidly transform into the world’s largest motorcycle manufacturer by 1920. Along with the establishment of a dominant worldwide presence‚ Harley-Davidson forged a defining company image. Company CEO Jeff Bleustein described Harley-Davidson’s image as “a little bit special‚ a little
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[pic] University of Newcastle Grad school Case Study Harley Davidson Course: Doctor of Business Administration GSBS6010: Foundations of Marketing Theory Prepared By Muhammad Saiful Islam Khan Executive summary In the automotive industry Harley Davidson is a prominent brand for its exceptional product and customer loyalty. Harley Davidson is the leader in heavyweight motorcycles market from the very beginning of its operation; it has created its own specific customer group
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| | |Winter Quarter‚ 2004 | SiL’K Supplier Selection Report of Findings and Recommendations Harley-Davidson Motor Company Prepared By: Thomas A. Pinkowski Business Analyst Blue Demons Consulting January 26‚ 2004 -Confidential
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Highlights: Harley-Davidson Essential Facts Harley-Davidson had a 70 percent share of the motorcycle market in its first 60 years. The introduction of the Japanese motorcycle by Honda dropped Harley’s market share down to 3 percent by 1982. AMF bought into Harley in 1965 in an attempt to fix the company. They sped up production‚ which decreased quality. They put Harley up for sale in 1981. Vaughan Beals‚ vice president of motorcycle sales‚ led a team that purchased the division from AMF.
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Case Study 3: Revving Up Sales at Harley Davidson 1. Explain how Talon helps Harley Davidson employees improve their decision making capabilities. Harley Davidson uses an information system named Talon to help improve their decision making capabilities. Talon is responsible for the inventory‚ warranties‚ vehicle registration‚ and point of sale transactions for the Harley Davidson dealerships. The system is able to generate par orders which helps with the companies ability to only get what is necessary
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