airport stores. Shoppers Stop retails a range of branded apparel and private label under the following categories of apparel‚ footwear‚ fashion jewellery‚ leather products‚ accessories and home products. These are complemented by cafe‚ food‚ entertainment‚ personal care and various beauty related services. Shoppers Stop launched its e-store with delivery across major cities in India in 2008. The website retails all the products available at Shoppers Stop stores‚ including apparel‚ cosmetics and
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Institute‚ Gurgaon Contents Social Media and CRM .................................................................................................................... 3 Impact of Social Media on CRM ...................................................................................................... 4 CRM and Social Media: Maximizing Deeper Customer Relationships ........................................... 5 How social media is changing CRM...................................................
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CRM AT MINITREX Manoj Potluri Wilmington University Introduction: Client Relationship Management is a system to make solid relationship with the customer and to know more about the customer needs. Stronger relationship with the customers will help in the change of the business. CRM helps in understanding the needs of the customers by get-together the information about the customers and this serves to market and offer the association ’s things. CRM makes the use of designing and human resources
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Journal of Computer-Mediated Communication‚ 13: 210–230. doi: 10.1111/j.1083-6101.2007.00393.x Brown‚ J.‚ Broderick‚ A and Lee‚ N Burney‚ S.M. (2008) Inductive and Deductive Research Approach Department of Computer Science‚ University of Karachi Cho‚S. and Huh‚ J. (2008) Corporate blogs as a form of e-wom advertising: A contenct analysis of course credibility and interactivity in corporate blogs American Academy of Advertising Conference Proceedings‚ p239-241‚ 3p Dennis‚ C.‚ Jayawardhena‚ C.‚ Merrilees
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CRM System for Mall Management A Second Review Report (Submitted by Dineshkumar V‚ Roll No: 1007MBA0329‚ Reg No: 68310100138) 1 NEED FOR THE STUDY The objective is to study the importance of CRM system on mall management and to know why business people are shifting to CRM applications. Also in this business world the customer is the superior to all. So to study on how to attract new
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paying more attention to their relationships with existing customers to retain them and increase their share of customer‟s purchases. Customer Relationship Management is a process or methodology used to learn more about customers’ needs and behaviors in order to develop stronger relationships with them. CRM is a broadly recognized‚ widely-implemented strategy for managing a company‟s interactions with customers‚ clients and sales prospects. It involves using technology to organize‚ automate‚ and synchronize
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2010:111 CIV MASTER ’S THESIS Customer Relationship Management Jens Berfenfeldt Luleå University of Technology MSc Programmes in Engineering Industrial Business Administration Department of Business Administration and Social Sciences Division of Industrial marketing and e-commerce 2010:111 CIV - ISSN: 1402-1617 - ISRN: LTU-EX--10/111--SE "If growth is what you ’re after‚ you won ’t learn much from complex measurements of customer satisfaction or retention. You simply need to
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All Types Of Entertainment In today’s society everyone seems to be trying to find the best form of entertainment. Most people now days seem to find this entertainment fix with television. So many people seem to watch TV for the simple fact that it offers such a wide variety of choices. The different kinds of series can be broken down into four major groups: situation comedies‚ serial shows‚ reality television‚ and sports. A major category of TV shows is the situation comedy. In situation comedies
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In the late 1800’s‚ American society began to burst with cultural activity. After the Civil War and the Reconstruction‚ Americans were eager to return to their normal lifestyles. The period that followed‚ however‚ was quite different from what the country was used to. During the war‚ many pushed hard for a rise in industry‚ leading to an explosive industrial revolution far beyond what people had expected. America’s business and economy had boomed‚ and‚ as the new century approached‚ many had
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[pic] Case: Marvel Entertainment Group Corporate Finance 1 Marvel’s bankruptcy In December 1996‚ Marvel Entertainment Group and the three holding companies entered bankruptcy. Why did they file for it and why were the problems caused; bad luck‚ bad strategy or bad execution? And did Perelman’s pre 1997 decisions contributed to Marvel’s downfall? In our opinion‚ the bankruptcy of Marvel was caused by a variation of problems. These problems can be divided
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