INTEGRATING SERVICE PARAMETERS – BSCS AND SIEBEL CRM Table of Contents 1 Overview 3 2 Types of Service Parameters 3 3 CRM Products Definition 3 4 BSCS Products Definition 3 5 Integration 4 1 Overview Products or services may be configured with some parameters or attributes using which a generic service can be made specific while ordering‚ e.g. a generic product “Missed Call Alert” can be configured with one parameter which can have different values like “no
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SUPPLY CHAIN MANAGEMENT TERM PAPER ON FLEXIBILITY IN SUPPLY CHAIN MANAGEMENT Submitted by Ashish ROLL NO. 142 SEC-A MBA (IB) - 2009-11 Flexibility in supply chain management Objective of this paper: To show the flexibility in Supply chain management. Flexibility is considered to be an important differentiator in the current market place as well as in the supply chain management. The need for flexibility in SCM and also the little attention is paid to how operational
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details. 2. After you finish‚ send this word file and your excel spreadsheets to Problem 1. (50pts) From microeconomic theory it is known that the demand for a commodity generally depends on the income of the consumer‚ the real price of the commodity‚ and the real price of complementary or competing products. Chicken.xls includes the per capita consumption of chicken (in pounds) in the United States for 1960-1982 along with disposable income per capita (in dollars) and the retail prices for
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Sir supply chain management | Burberry | supply chain management | Burberry | Burberry Supply Chain Burberry’s Supply Chain involves a complex network of retailers‚ distributors‚ transporters‚ storage facilities and suppliers that participate in the sale‚ delivery and production of the brand’s unique‚ luxury product. Instead of shipping merchandise from the central warehouse‚ Burberry delivers product from factories directly to consumers‚ thanks to a much more efficient supply chain
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IMSE2008 Operational Research Techniques Problem Set: Linear Programming Due: Monday‚ October 20‚ 2014 Please submit to the general office of the IMSE department (Ms Kate Lee HW8-17) on Oct 20 Late submission will be discounted by 20% on a daily basis Please e-mail me msong@hku.hk if you have any questions Problem 1. Work through the simplex method step by step to demonstrate that the following problem is unbounded. (5 marks) max 5x1 + x2 + 3x3 + 4x4 s.t. x1 – 2x2 + 4x3
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Zara: Case questions 1. Coordination of a supply chain is always important. However‚ such efforts are usually initiated by certain parties. For the global apparel industry‚ would it be more suitable for downstream or upstream parties to be the driver of the coordination? Motivate your answer with the use of two important characteristics of the apparel industry. 2. Clearly Zara has a strong relationship with all parties within the supply chain. a) Which of the following retailer-supplier relationships
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what is supply chain management? Supply Chain Management is the strategic management and coordination of all traditional business functions within the supply chain‚ with the goal of increasing long-term performance and striving for customer satisfaction at the end point of delivery. Supply Chain Management is a cross-function approach that includes managing the movement of raw materials into the organisation‚ internal processing of materials into finished products‚ and the movement of finished
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Video Case: Arnold Palmer Hospital’s Supply Chain Arnold Palmer Hospital‚ one of the nation’s top hospitals dedicated to serving women and children‚ is a large business with over 2‚000 employees working in a 431-bed facility totaling 676‚000 square feet in Orlando‚ Florida. Like many other hospitals‚ and other companies‚ Arnold Palmer Hospital had been a long-time member of a large buying group‚ one servicing 900 members. But the group did have a few limitations (Heizer & Render‚ 2011).
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allowed the company to grow aggressively and expand into 9 different countries as early as 1920. Coca-Cola’s “System” is a very unique approach to supply chain and distribution management. The company leveraged the success of its bottler systems to expand throughout the world quickly and with limited penetration issues. Coca-Cola’s supply chain includes partnerships with over 275 bottlers worldwide. This system allows them to operate globally but think locally. Coke generally manufactures and
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Designing and Managing the Supply Chain David Simchi-Levi Philip Kaminsky Edith Simchi-Levi Solutions for Discussion Questions1 Kerem B¨ulb¨ul 1We would like to thank Shiming Deng for his valuable contributions to the preparation of this manual. Chapter 1 Introduction to Supply Chain Management Discussion Questions Question 1 Pick any car model manufactured by a domestic auto maker. For example‚ consider the 2002 Ford Thunderbird. a. The supply chain for a car typically includes the following
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