For him‚ literature is Sadhna‚ not a profession. Raja Rao first of introduced the elements of an epic breadth of vision‚ a metaphysical rigour‚ a philosophical depth and a symbolic richness in Indian English novel. He has learnt the art of narration from Valmiki. He has been influenced by Vedas. This research paper modestly attempts to study the mythology of Ramayana in Raja Rao’s ‘Kanthapura’. KEYWORDS: Raja Rao‚ Kanthapura‚ Ramayana‚ myth‚ Mahatma. Introduction: The novel Kanthapura has been described
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4 2.1The evolution of Customer Loyalty strategy 4 2.2 Benefits of Loyalty 4 2.2.1 Cost savings……………………………………........................................................4 2.2.2 Referrals……………….…………………………………………………………….4 2.2.3 Complain rather than defect…………………………………………………………4 2.2.4 Channel Migration…………………………………………………………………..4 2.2.5 Greater awareness of brand asset……………………………………………….…...4 2.2.6 Turn left rather than right………………………………………………...………….4 2.3 Customer Loyalty approaches……………………………………………
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Review Question 1. Service personnel must be aware of the degree of social distance desired by their customers. Explain 2. As a restaurant manager‚ your attention is called by a server to a booth of four men who are talking loudly‚ using profanity‚ and appear to be belligerent. 3. Your restaurant is located near a high school.Recently‚ several of the students who are patrons have been throwing ice and wadded paper napkins at each other. What should you do? 4. Eye contact is particularly
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| | History IIndian Aluminium Industry was first established in the year 1808 and it took almost 46 years to make its production commercially viable. The research work of the country took several years and resulted in extracting the Aluminium from the ore. On earth Aluminium is third most available element constituting almost 7.3% by mass. Currently Aluminium is also the second most used metal in the world after steel. Due to the fact that consistent growth of Indian economy at a rate of 8%
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From Lincoln’s First Inaugural Address March 4‚ 1861 Excerpt #1 Apprehension seems to exist among the people of the Southern States that by the accession of a Republican administration their property and their peace and personal security are to be endangered. There has never been any reasonable cause for such apprehension. Indeed‚ the most ample evidence to the contrary has all the while existed and been open to their inspection. It is found in nearly all the published speeches of him who now addresses
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The Progressive Era from 1890-1920. In this period‚ there came a rise of or emphasis on science experts‚ especially for child-rearing experts‚ like doctors and psychiatrists. They made specific scientific childrearing guides‚ like regimented schedules‚ and discovered the distinct phases of childhood. In the Progressive Era‚ societal expectations and assumptions about boys and girls were shaped by the adults’ fears of feminization‚ sexuality‚ and perceived threats to the traditional gender roles‚
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The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada‚ Las Vegas‚ Nevada‚ USA Shiang-Lih Chen University of Nevada‚ Las Vegas‚ Nevada‚ USA Keywords Customer loyalty‚ Customer satisfaction‚ Database marketing‚ Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes
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brands mainly through the product‚ target markets (customer groups and countries)‚ store presentation and retail image. And in 2008‚ the percentage of the growth in sales compared to 2007 is 9%‚ it means that Zara has been successful by meeting the ‘risk of cannibalization’. Compare with the other competitors‚ Inditex has some advantages. For example‚ the first one is the repeat visits. An average high-street store in Spain expects customers to visit 3 times a year‚ but that figure will be up
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Blue Ocean Strategy Institute BOS022 How Apple ’s Corporate Strategy Drives High Growth 10/2012-5860 This case was written by Oh Young Koo‚ Institute Fellow of the INSEAD Blue Ocean Strategy Institute‚ under the supervision of W. Chan Kim and Renée Mauborgne‚ Professors at INSEAD. It is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Copyright © 2012 INSEAD TO ORDER COPIES OF INSEAD CASES‚ SEE
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areas of the country showed as high as 52.1% in University of Gondar hospital and as low as 18% in SNNPR. Having information about the status of co infection rate can help to improve the TB/HIV collaboration program. Thus‚ this study was intended to determine the rate of HIV infection and associated factors in TB patients at Dessie referral hospital and Dessie health center‚ Amahara national regional state. Methods: A cross sectional analytic study was conducted from August to September 2010. As
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