HIGH AND LOW CONTEXT: HOW MUCH INFORMATION IS ENOUGH? Context is the information that surrounds an event; it is inextricably bound up with the meaning of that event. The elements that combine to produce a given meaning - events and context - are in different proportions depending on the culture. The cultures of the world can be compared on a scale from high to low context. A high context (HC) communication or message is one in which most of the information is already in the person
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CUSTOMER SERVICE AT AIRTEL‚ BANGALORE. A DISSERTATION SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MBA DEGREE OF BANGALORE UNIVERSITY. Submitted By: Kirandeep Goraya Reg.No-05XQCM6027 UNDER THE GUIDENCE OF: DR.K.V.PRABHAKAR SENIOR PROFESSOR‚ MPBIM‚ BANGALORE M.P.BIRLA INSTITUTE OF MANAGEMENT ASSOCIATE BHARTIYA VIDYA BHAVAN. BANGALORE-560001 2005-2007 2 DECLARATION I hereby declare that the research work embodied in this dissertation entitled “Customer Service
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phone operation in Bangladesh. Being one of the pioneers in developing the GSM service in Europe‚ Telenor has also helped to transfer this knowledge to the local employees over the years. GP’s Vision is we’re here to help. GP’s Missions are Knowing customer experience‚ knowing us‚ organizing us. GP’s Values are Make it easy‚ Keep promises‚ be inspiring‚ be respectful. GP’s slogan is ideas that simplify. The company has so far invested more than BDT 10‚700 crore (USD 1.6 billion) to build the network
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21 January 2015 Customer Service Matters Introduction Organizations are complex collections of various groups working toward the same common goal. In order to create the effective use of limited resources and to focus on stated goal‚ organizations’ structures are established. The most common structure‚ Functional Structures‚ have 3-5 levels each with their own specific responsibility and expectation. The most commonly recognized levels include the following: Human Resources (Hiring employees
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Henley Business School Professional Management Programmes Applied Management Qualifications Assignment cover sheet Module Name: Managing Information Student Name: Student Number: Cohort Number (applicable to Applied Management students): PGDip1A12 Daytime Telephone No: Word Count: 2226 Please click box if you have been assessed as having a specific learning difficulty and have provided documentary evidence to Professional
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Customer Relationship Management Challenges in E-business Savita Verma1‚ Umang Soni2‚ Anirban Kundu3 Mechanical Engineering Department‚ Indian Institute of Technology Delhi Indian Institute of Technology Delhi‚ Hauz Khas‚ New Delhi-110016‚ India savita_verma1987@yahoo.co.in umangsoni.iitd@gmail.com anirban.kundu.iitd@gmail.com Abstract— This paper presents essence of Customer Relationship Management (CRM) and its emerging research from challenges in e-business perspective. The challenges associated
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2012 What is Customer Relationship Management? “CRM is the core business strategy that integrates internal processes and functions‚ and external networks‚ to create and deliver value to targeted customers at a profit. It is grounded on high quality customer related data and enabled by information technology.” Type of CRM Strategic ! Dominant characteristic Strategic CRM is a core customer-centric business strategy that aims at winning and keeping profitable customers. Operational
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IMPACT OF INFORMATION TECHNOLOGY TO PEOPLE A Term Paper Presented to Prof. Arsenia S. Allam Rizal Technological University In Partial Fulfillment Of the Requirements In English 2 Angelica B. Agatep March 2013 We know that Information systems have progressed from those that could simple replicate or automate the simplest numeric tasks. Information is created so that it can be shared and the expectation may be that any two people reading it would interpret it identically‚ and hence
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Management Information Systems (MIS) 2011/2012 Lecture … (6) 2. Organizational Dimensions of Information The Organizational Dimensions of Information includes information flows‚ information granularity‚ and what information describes. A. Information Flows Information in an organization flows in four directions: up‚ down‚ horizontally‚ and inward/outward. To consider these flows‚ let’s briefly review the structure of an organization. Most people view a traditional organization as a pyramid
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Assignment 3 6/8/2012 A buffer overflow occurs when a program or process tries to store more data in a buffer (temporary data storage area) than it was intended to hold. Since buffers are created to contain a finite amount of data‚ the extra information - which has to go somewhere - can overflow into adjacent buffers‚ corrupting or overwriting the valid data held in them. Although it may occur accidentally through programming error‚ buffer overflow is an increasingly common type of security attack
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