INFORES September 29‚ 2009 Case study: “UPS COMPETES GLOBALLY WITH INFORAMTION TECHNOLOGY” 1. What are the inputs‚ processing‚ and the outputs of the UPS’s package tracking system? The company’s inputs are: package information‚ customer signature‚ pickup‚ delivery and timecard data‚ data location and billing and customer clearance documentation. And how they process it is by simply transmitting data into the central network. The driver places the DIAD into the UPS truck’s vehicle adapter then
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UPS Case What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? -Inputs‚ Processing and Outputs of UPS’s package tracking systems include the scan able bar-coded label‚ (DIAD) Delivery Information Acquisition Device‚ bar code devices. UPS drivers automatically capture customers’ signatures along with pickup‚ delivery‚ and time-card information. The drivers place the DIAD into their truck’s vehicle adapter‚ an information- transmitting device that is connected to the cellular
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reliable and secure enough to remotely control their corporate data and applications. Thirdly‚ to expand their business model into other areas is also a challenge. It seems hard for Salesforce to compete with those huge companies; for example‚ the market share of SAP is near four times large than Sales force. But to show their reliable is not that difficult‚ so far‚ Salesforce has only experience one security breach. Moreover‚ although it has experienced some service outages‚ most of their customers
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Keeps the network between distribution centers alive and integrates trucking‚ airplane‚ and ship-based data. 2. What and where does information need to be collected and where does it go as part of the process to support the tracking of UPS shipments? [table] UPS Information for shipment process Required info Where info is collected How it’s used/Where it goes 1. Sender and recipients’ name and contact information. 2. Item shipped (e.g. documents‚ electronics‚ food‚ furniture‚ etc); whether or
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With recent events such as the shooting at the Pulse Nightclub in Orlando‚ there has been an increased focus on the role of EMS providers in an active shooter situation. Should EMS wait until the scene is deemed "safe" by law enforcement‚ or should providers be expected to enter a potentially dangerous scene where the shooter may still be active? It is an issue that has been debated on public forums all over the internet‚ with plenty of people of both sides of the argument. And while both sides
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view the Video‚ UPS and the Diad IV‚ then answer the following questions. https://docs.google.com/presentation/d/1FTwCZ3bqRUNRpFKY9S6s24X3BOEyB30lZ8IWzlhL76c/edit?usp=sharing 1. What are UPS “Smart Labels?” What role do they play in UPS operations? 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD‚ the UPS Data Center‚ and the UPS Package Center. 3. What role does wireless communication play in the UPS systems?
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communication between police and mentally ill consumers which can lead to disproportionate use of force and traumatic experience. The police in the scenario could have applied active listening skills‚ nonverbal communication and de-escalation strategies to effectively communicate and lay the ground work for eventual resolution of the crisis. Active listening is “giving one’s full concentration of what the person is saying and being able to communicate the information back to the person” (Compton & Kotwiki‚ 2007
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radial tunnel release. 12/08/15 pre-authorization letter indicates that this is an appeal of the denial for participation in the Active Rehabilitation Program. The request is not for a functional restoration program or PT but for an active rehabilitation program consisting of intensive therapy two hours a day‚ twice a week. The patient has failed PT and acupuncture. An Active rehabilitation Program will benefit the patient. The goal of this program was to improve his ability to push‚ pull‚ reach‚ lift
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and understanding her experience. Rosemary was able to open up and agreed to work toward a solution. By communicating your understanding of the nature of the problem of concerns as clients see them‚ you allow the client to feel that they are people of worth and value. This mutual respect allows targeted issues to be work on. Active listening is an important skill needed when reflecting with a client. The identify issues in Rosemary case are; First‚ there is a legal issue. Rosemary stole a purse from
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and only allowed the client to ask one question. When Ed gives Jackie an update on how the meeting went‚ she is upset. Responses: • What recommendations would you make to Ed to improve his listening skills? o There are four requirements for active listening. They are intensity‚ empathy‚ acceptance‚ and a willingness to take responsibility for completeness. It is obvious that Ed did not give his full attention to Jackie when she was explaining what he needed to do to pull off the presentation
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