CASE #4: 3M Canada: Industrial Business Division PROBLEM RECOGNITION * The target is to increase growth rate from 3-5% to 12-15% in 18 months * OEM market is mature with limited prospects of expansion * Ultimately shifting overall focus from OEM market to MRO market * High unfamiliarity and low exposure to the MRO market * IBD’s share of distributor sales was 2% of distributors’ revenue * Transitioning focus from Special and Niche accounts to Large National accounts
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Innovation at 3M 3M attributed much of its growth to its innovative products and incremental/extensions of existing products. However‚ of late they hadn’t come up with anything significant and they were stagnating. At this point‚ Ms. Rita Shor implemented the “Lead User Research” methodology to come up with four recommendations on new innovative products and strategy. In my opinion‚ Ms. Shor should put forward their first three recommendations to Mr. Dunlop. They consisted of development of three
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February 2005 Harvard Business School features Sapient as example of excellence in Leadership and Organizational Behavior “We need to be focused on our clients like no one else. And our desire for their success has to be unparalleled‚ it has to be.” Jerry Greenberg Co-Chairman and Co-CEO Sapient Harvard Business School (HBS) professors Joel Podolny and Rakesh Khurana recently chose Sapient to feature in a case study on leadership. Sapient is now one of a select group of companies featured
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Leadership Development at 3M: New Process‚ New Techniques‚ New Growth Margaret Alldredge‚ Cindy Johnson‚ Jack Stoltzfus‚ 3M;Al Vicere‚ Smeal College of Business‚The Pennsylvania State University; and the 3M ALDP Design Team F rom the moment she first shook his hand in a receiving line after his arrival at 3M‚ Margaret Alldredge‚ staff vice president‚ Leadership Development and Learning‚ knew Jim McNerney was passionate about developing leaders. McNerney was fresh from an enormously
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As to the strategy of 3M‚ the company mainly focuses on its innovation. The company improves its products through industrial‚ electronic market and transportation. The examples of the products of the company are waterproof sand paper (the company’s first product) and post-it-notes. The company performance on management is considered visionary because it offered innovative products which holds higher quality and is more convenient in the matter of usage. The CEO of the company has a rule which stated
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3M The article “Strategic Stories: How 3M is Rewriting Business Planning” is a two in one type of article. The author initially discusses the drawbacks of using bullet point in presentations‚ mainly on how it contains lack of information‚ clarity and attention to the audience. The author continues by giving an alternative way of delivering the idea in mind by a strategic narrative style‚ which captures the audience and delivers the points needed to be made effectively. Throughout the article the
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Case Studies 3M1: Rethinking Innovation Background Large (70K employees‚ $15bn sales)‚ global operations (200 countries)‚ multi-product (50K range)‚ multi-market business. Innovation ‘Claim to Fame’ This company has been around for just over 100 years and during that period has established a clear reputation as a major innovator. Their technical competence has been built up by a long-term commitment to R&D on which they currently spend around $1bn p.a.; this has yielded them a regular position
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1. How the 3 M innovation process evolved from the time the company was found? Answer: The innovation process at 3M has typically been a focus area for the upper management. The company had taken a getoutoftheway attitude towards the product developers who in turn have worked accordingly towards innovation. Along with technicians each team had a process engineer to ensure that the product was efficiently made. The entire team did not face any risk if the product failed.
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1. How has 3M’s innovation process evolved since the company was founded? Why‚ if at all‚ does 3M known as a "hothouse" of innovation‚ need to regain its historic closeness to the customer? First‚ they discover their first product by accident. Technician bypass purchasing agents in order to better understand product needs. Walked into factories and workplaces and talk directly to workers. Then‚ one developer discovered some success ignoring company order. Causing the attitude. It is better
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This form can be used to organize your thoughts about a case. As you perform your analysis remain open to the fact that your interpretation of the facts may change and therefore you should constantly revisit your answers. Define the Problem: Describe the type of case and what problem(s) or issue(s) should be the focus for your analysis. The type of case that this is an evaluation case. In this case‚ one of the major problems that will be the main focus is the simple fact that there have been
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