Chapter 9 Answers: 1. Consideration consists of mutual exchange of gains and losses between contracting parties. In the exchange‚ a gain by the offer is at the same time a loss to the offeror. The legal term used to designate the gain that each party experiences is that party ’s legal benefit. Consideration has three characteristics 1) The agreement must involve a bargained-for exchange; 2)the contract must involve adequate consideration; and 3) the benefits and detriments promised must themselves
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Starbucks: Delivering Customer Service 1. Key Problems that needs to be addressed by the company are: * The complexity of the barista’s job to prepare customized beverages has been increasing considerably which is affecting the service time. This might have led to reduction in customer satisfaction which could affect the company’s brand image and revenues. * The company did not have an individual department for Marketing Strategies. This kind of structure overburdened the senior executives
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Homework 1 According to Wayt (2008) The main role of a teacher is to have a good way of communication level with its students which will encourage them to speak up in lessons and voice opinion. I agree with this as if a student feels comfortable in a classroom then he is more likely to voice an opinion during a lesson. Reference List Wayt‚ S (2008) Describe what your role‚ responsibilities and boundaries would be as a teacher in terms of the teaching/training cycle‚ http://www.holistichealthandwellbeing
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America forever. The 9/11 cases challenged the government power and its relation to individual rights during times of war. Al-Qaeda‚ a terrorist organization funded by Osama bin Laden targeted the American government in a series of deadly attacks on 9/11 that killed over 3000 people and injured scores of others. The United States declared an act of war against Terrorism and soon was heavily involved in both Afghanistan and Iraq. Similar to the Korematsu v. U.S. (1944) Supreme Court cases where Congress
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Business Case Analysis What is a Business Case? A business case is a tool used to manage business process improvement activities from inception through implementation. A business case is a document that identifies functional alternatives and presents economical and technical arguments for carrying out alternatives over the life-cycle to achieve stated business objectives or imperatives. Each business case will look different depending on its application. However‚ essential ingredients remain
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MAN4120 Quiz 5 - Chapter 9 Student Name: Melanie Lopez Date: 9/23/2014 1. What kind of dialogue is involved when communicating with “ Candor” a. Means being direct‚ honest‚ and clear about followers need to do to meet objectives‚ while also expressing respect for others and not making people feel slighted‚ controlled‚ or exploited. Candor is extremely important when dealing with hot topics. 2. Based on the video we saw‚ why does Jack Welch‚ for CEO of General Electric believe communicating
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Customer benefits HAP has customers come to them in seek of financial help. Specialising in superannuation‚ HAP assists customers in ensuring they have the best return on their investment. The value that Graeme delivers is the extend post sales service. In the interview he stated that he goes above and beyond in ensuring that the customer has full satisfaction post sales. He provides updates to his clients monthly. Quite often the clients that come to visit Graeme and HAP are unaware about how
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In the case “The Cousins Tournament”‚ the main issues facing the company is that Al Blanchard decides that he is ready to retire as President of the family business‚ Grandview Industries‚ founded by his father‚ George Blanchard in 1934. Al has overseen the business for 27 years‚ along with help from his brother Morris. But with the New Year’s Eve announcement of Al’s upcoming retirement‚ a lot needed to be discussed‚ specifically in regards to the succession of the family business. In the current
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How to Write Business Case Studies By Belinda Tucker‚ eHow Contributor updated: February 7‚ 2011 [pic] Research different facets of a business to write a case study. a puzzle image by Pavel Bernshtam from Fotolia.com Business case studies provide information for corporate management‚ investors and students. Use of case studies can help solve company problems‚ attract potential investors and train business students. Writing an effect case study involves research‚ writing and analytical skills
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part (b). a) Prepare a business case for a situation at your workplace where you need to acquire more staff. You may wish to use a business case template such as the ones provided for part b‚ or follow your organisation’s procedures/template for business case development. OR b) Complete a business case using the following information. You may wish to use a business case template such as the one provided. Task 1 I have chosen option B Business case – New staff request |Name
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