CUSTOMER SATISFACTION ON THE PRACTICES OF THE HOTELS/INNS AND RESORTS IN THE FIRST DISTRICT OF ILOCOS SUR A Thesis Proposal Presented to The Faculty of Graduate School University of Northern Philippines Vigan City In Partial Fulfillment of the Requirements for the Degree Master of Business Administration By: VIVENCIO C. PERALTA JR. 2011-2012 CHAPTER 1 THE PROBLEM Introduction Throughout history
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Rosewood Hotels and Resorts is considering a new brand strategy in an attempt to increase their multi property guest stays‚ revenues and cross selling rates. However‚ the company needs to do so without the expense of possibly diminishing the powerful brand image and strategy of their existing properties. Rosewood has built a customer value proposition on a core set of philosophies‚ as well as‚ strategic and marketing plans designed to create their unique competitive advantage through differentiation
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When I first started to think about writing a paper for this assignment my initial thought was‚ “just get your thoughts onto paper and you can rearrange for flow‚ spelling‚ grammar‚ etc. This shouldn’t be too difficult”. About an hour later I realized three things: (1) I had never truly completed a meaningful self-analysis‚ (2) This was going to take quite a bit longer than I intended‚ and (3) Just how important clearly and thoroughly completing a self-analysis & career outlook is. I continued
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Bill Gates Believed Microsoft’s core source of competitive advantage was the ability to attract‚ motivate and retain superior people. In attracting employees Microsoft mainly targeted the stars. Stars are the core employees that can add value to the organization through their knowledge‚ skills and abilities (Boselie‚ 2010). At Microsoft there has been a hands on mentality made for ambitious people. Lepak and Snell (2007) built a theory about different employees and its HR strategies. Microsoft
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THE LEVEL OF IMPLEMENTATION OF MARKETING PRACTICES OF HOTELS AND RESORTS IN NUEVA VIZCAYA AND THEIR LEVEL OF CUSTOMER SATISFACTION: RECOMMENDATIONS FOR IMPROVED MARKETING PRACTICES A Thesis Presented to The Faculty of the School of Business Department of Business Administration Saint Mary’s University Bayombong‚ Nueva Vizcaya In Partial Fulfilment Of the Requirement for the Degree Bachelor of Science in Business Administration By: Krisha Ann N. Pacis Janadriyah A. Logan Phoebe
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1. Effective Interest Rate on the new 10% debentures = 14.318% For the 10% debentures‚ the market value of 1 share is $19.5 (given) The equivalent of this is a cash offer of $3/share and a 10% subordinated debenture of face value of $23. So the PV (10% subordinated debentures with FV $23) = $19.5 - $3 = $16.5 The effective interest rate (yield) on the above is that interest rate ‘r’ that gives the following PV (Per period payment of ($23*5% i.e. $1.15) over 40 periods @ r) + PV
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1.Executive Summary This plan will detail aspects that an Inn must use in order keep proper functionalitywhile still making a profit. We will also touch on customer wants and demands andwhat they feel should be included into ax experience at a hotel and water park.Some factors to look at are: A new appearance: The website is being redone in order to attract most customers A support and e-mail function will be added to receive customerfeedback A redesigned interior may be in order Better environment
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A. Overview of Starwoods Hotels & Resorts Worldwide Inc. Starwood Hotels & Resorts Worldwide Inc. is one of the largest hotel companies in the world. It was originally formed by a real estate investment firm Starwood Capital under the name of Starwood Lodging and was run by the ambitious Barry Sternlicht. Later on Starwood Lodging came to be known as Starwood Hotels & Resorts Worldwide Inc after Barry Sternlicht stepped down as CEO. The company owns and operates hotels leading brands such as Sheraton
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Banyan Tree hotels and resorts is still a small and new hotel group organization‚ they have a lot of ideas; being a worldwide business in their market. As they develop‚ they want to stay true to their core standards and beliefs so that they not change in the future ‚ trying to develop their selections and capability to bring the Banyan Tree Experience to their customers ; having a values which have shown their hard work since their first hotel in Thailand . To achieve more‚ they need to stay in
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Project Management Institute. (2013). A Guide to the project management body of knowledge: PMBOK guide (5th ed.). Newton Square‚ PA: Project Management Institute Harvard Business School. (2002). Project management manual. (Vol. 9-697-034). Boston‚ MA: IPS Assoc. Mcfarlan‚ F. (2007). The atekpc project management office.Harvard Business School Case Studies‚ 9(308)‚ 049. Singh R‚ Keil Mark‚ Kasi Vijay (n.d). European Journal of Information Systems. Identifying and overcoming the challenges of implementing
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