Princess Cruises 24305 Town Center Drive Santa Clarita‚ CA 91355 April 22‚ 2014 Mrs. Erica Evander 2408 Fairview Road Costa Mesa‚ CA 92629 Dear Mrs. Evander‚ Thank you for taking the time to write us about your concerns regarding receiving a full refund for the Diamond Princess cruise you were on. We at Princess Cruises pride ourselves on offering customers the best possible service and accommodations. Princess Cruises understands and apologizes for the disappointment caused by missing
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IV. Internal Environment: Strengths & Weaknesses (SWOT) A. Corporate Structure: 1. CEO: Micky Meir Arison Chairman‚ Chief Executive Officer‚ Subsidiary Officer Executive Carnival Corporation & plc. Highest authority in firm also keeps the company close to its roots and initial vision. (S) 2. Operating Committee: Formulates business strategy and helps to formulate corporate strategy and functional strategy by committing resources to sustainable high quality services and products
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Rivalry: (High) Carnival is the leading company within the cruise line industry‚ has a large fleet capacity and operates 11 of most recognizable cruise brand names. The cruise line industry is effectively an oligopoly market; in which the market is shared by a small number of producers or sellers. Carnival is constantly engaged in marketing and pricing battles with their competitors‚ making internal rival central to the industry. They are only few large competitors in the North American cruise industry
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A. Profession in Cruise Line Industry Living and working on a cruise ship is for many people an unique experience‚ fulfilling a life-long dream to travel and meet new people. The job best suits adventurous people‚ who are willing to work hard and who strive for perfection. Compared to other industries‚ cruise lines have a much higher employee turnover rate. Many people consider cruise line jobs as life-long careers‚ change ships or cruise companies‚ go on holiday‚ or simply return to a job on
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Specific Purpose: To inform the audience of what a cruise vacation is like. Attention getter: Have you been on a vacation where it was just you and the sea. Where you can have access to endless buffets around the clock? Where you can see different places in a short amount of time? Thesis Statement: Taking a cruise vacation is an exciting way to travel. Overview: There are so many different things you can do on a cruise ship. You can relax by the pool‚ do different activities‚ dress up for shows
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|Cruise line: |Target market’s |Benefits offered (differentiation): | |Carnival Cruise lines |All ages |a wide variety of on-board choices; a fun‚ relaxed | |Resort / Contemporary Cruise | |atmosphere; outstanding value; and beautiful and exciting | |Lines |
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The business related topic chosen to discuss is how cruise liners run a hotel at sea. In this text there will be a discussion into one cruise line in particular. This cruise line has a history of 47 years of bringing traditional cruising to New York City‚ it was the first cruise liner to introduce freestyle cruising. This is the largest vessel to homeport in the city. The chosen cruise liner is called the Norwegian Cruise Line. This cruise line has a fleet of 13 ships in total. In this academic research
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of Ben &’ ferry’s whether to enter the Japanese market—and if so‚ how—illustrates the strategic thinking behind such a constrained decision‚ focusing on an increasingly feasible option of partnering with a single retailer for the market entry. The case covers a wide spectrum of strategic issues faced by a branded consumer goods manufacturer in the early stages of venturing beyond its domestic market Students can assume the role of the chief executive officer in (1) balancing the attraction of a potentially
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Executive Summary Norwegian Cruise Line (NCL) is rapidly becoming one of the best cruise lines in the industry. It has a strong financial position due to the 1Billion dollar cash equity investment made in the company by the private equity group Apollo Management. The company was started by Knut Kloster in 1966 under the name Kloster’s Rederi‚ which is one of Norway’s oldest shipping firms. This is a global company based in Miami‚ Florida but is considered a Bermuda Corporation with subsidiaries
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Carnival Cruise Lines Strategic Audit Group 2: Michael Kenlan Karen Maxwell Brian McKearney Tara Murphy Zach Smith MIE 480‚ Spring 2010 North Carolina State University Table of Contents Table of Contents i Executive Summary 1 Introduction 2 External Enviornment anaylsis 3 Porters Five Forces 3 Rivalry among Firms 3 Buyers 3 Substitutes 4 Suppliers 4 Other Stakeholders 4 Internal Environment Analysis 4 Carnival Cruise Line Business Model and Strategy
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