University Health Services: Walk-in Clinic 1. Process Flow PRE TRIAGE FLOW CHART [pic] TRIAGE FLOW CHART [pic] | |Pre-Triage |Triage | | |NP |MD |SP/MD |SP/NP |NP |MD |SP/MD | |8am-9am |18.2 |12.2 |2 |6.1
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Final Report Walk-In-Clinic Table of Contents Introduction to the Company 3 Description of the company 4 Problems 5 Justification 6 Description of Database and Application Design 7 Entities: 8 Implementing to MS ACCESS: 9 Referential Integrity: 9 Forms 10 Query and Report: 10 Database Application Utilization: 11 Database Administration Issues 11 Conclusion 13 Appendix 14 Introduction to the Company These days walk in clinics and hospitals‚ are under strong pressures from
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Case: University Health Services: Walk-In Clinic Kathryn Angel has been hired as assistant director for ambulatory care at Harvard’s University Health Services. By implementing a triage system‚ she wanted to reorganize the Walk-In Clinic. The staff of the clinic includes 22 physicians‚ 2 registered nurses and 11 nurse practitioners. Physicians : 40 hours per week‚ in blocks of three to four hours; in total 150 hours per week available to the Walk-In Clinic 12 hours in Walk-In Clinic 16 hours
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examinations‚ and resulted in procedural bottlenecks. Additionally‚ there were inconsistent levels of service and extreme variation in treatment because of the different experience and skill levels of the nurses. The overall view by patients was that the clinic was inefficient and impersonal. The triage system was introduced in September 1979 to overcome these problems. One of the immediate changes was to establish a preliminary evaluation and referral system which dedicated two triage coordinators (highly
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Harvard University [pic] Harvard University is the oldest institution of a higher education in the United States‚ and has been providing citizens with a higher level of education for approximately 376 years‚ and we would probably be in a different economical‚ political‚ and social state if it was never established. Harvard University (originally for only men) was established in the year 1636 by the grant of the Great and General Court of the Massachusetts Bay Colony. Harvard was named
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The case Walk-in Clinic preparation sheet As Kathryn Angel‚ how do you evaluate the introduction of the triage nurses into the process of the Walk-in Clinic ? The triage system certainly proved its value for the Walk-in Clinic. Although the average total waiting time increased after the introduction of the triage nurses‚ customer’s perception of the waiting time was improved. One of Maister’s laws states that a pre-process wait feels longer than an in-process wait‚ meaning that customers who
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| | |UHS: Walk-in Clinic | |Post-Triage Analysis | | | |
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UHS Walk-In Clinic Case Analysis 1. Draw a process flow diagram of the post-triage system. Compare waiting times for the pre-triage and the post-triage systems. Is the new system an improvement over the old? See Flow Chart attached. No‚ it did not improve the process. The new triage did not meet the intended goals of off-loading patients to NPs and the overall throughput time did not change. 2. Analyze the available MD and NP capacity. How effective is the clinic in matching supply and
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Jason Y. Shah I used to spend endless nights wide-eyed‚ anxiously dreading a high school life teeming with harsh peers and hollow hallways‚ immersed in a cold atmosphere eternally void of familiarity’s warm embrace. I’ll admit that this is not a hopeful vision; nevertheless‚ I certainly risked accepting this ugly reality when I supported my family’s decision to uproot itself and move from new Jersey to Florida after my freshman year. Somewhat fexible‚ my parents gave me a signifcant voice in
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(Available from University bookstore). N. Gregory Mankiw‚ (2012) Principles of Economics‚ International Edition‚ 6th Edition‚ South- Western College Pub. Kotler‚ Burton‚ Deans‚ Brown and Armstrong (2013)‚ Marketing (9th ed.)‚ Pearson Education Australia‚ Frenchs Forest Robbins‚ S.‚ Bergman‚ R.‚ Stagg‚ I. & Coulter‚ M. (2012). Management (6th ed.)‚ Frenchs Forest‚ NSW: Pearson Education Australia. With my management access code ISBN: 9314994246124. (Available from University bookstore). N
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