Case overview This case is about Hazel‚ an employee that has worked for a Fortune 500 company for nearly 15 years. She suddenly finds herself unemployed and in need of a job. After many months of searching for employment unsuccessfully‚ she began to mow the lawns of her neighbors for income while she continued to look for employment. When she failed to gain employment‚ she decided to go into business for herself maintaining neighborhood lawns. In the beginning‚ the business was
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Case Study #1 – Hazel BSC 405: Business Operations Professor Jim Beam August 5‚ 2012 | | | | | | By: Joe Mama | | | | Hazel Hazel worked for a fortune 500 company for the past 15 years. The company itself has been slow during the down economy of the last few years‚ but recently things were beginning to turn around. Customer orders were on their way up and quality and productivity have dramatically improved as well. Things
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will be done‚ length of the grass should not be too long or too short‚ and the health condition of grass. Hazel is the operations manager of her business. Among her responsibilities are forecasting‚ inventory management‚ scheduling‚ quality assurance‚ and maintenance. What kinds of things would likely require forecasts? Answer: weather‚ seasons‚ and maintenance. What inventory items does Hazel probably have? Name one inventory decision she has to make periodically. Answer: parts of mowing machines
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Case: Hazel 1. In what ways are Hazel’s customers most likely to judge the quality of her lawn care services? Hazel needs to make sure that she arrives on the day of the week that she scheduled that neighbor and be on time‚ weather permitting. She needs to make sure the lawn service is to the customer’s satisfaction and have the price at a reasonable cost. 2. Hazel is the operations manager of her business. Among her responsibilities are forecasting‚ inventory management‚ scheduling‚ quality
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MGT 5203.E1 - Operations Management Exercise 1 – Hazel Case 1. In what ways are Hazel’s customers most likely to judge the quality of her lawn care services? 2. Hazel is the operations manager of her business. Among her responsibilities are forecasting‚ inventory management‚ scheduling‚ quality assurance and maintenance. a. What kinds of things would likely require forecasts? b. What inventory items does Hazel probably have? Name one inventory decision she has to make periodically. c. What
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Case Analysis: Hazel Presented to: Ms. Megha Nagpal De La Salle University – Manila In Partial Fulfillment of the Requirements for the Course OPEMANA K41 Submitted By: Chan‚ Marvin Joshua Francisco‚ Karl Andrew C. October 7‚2014 Answers to Questions: 1. Hazel’s customers would judge the quality of the lawn care services by simply inspecting their lawn if there are no more green grasses or shrubs. Another criteria for having a good quality lawn care service is having
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Hazel Case 1. Hazel’s customers will most likely judge her quality based on how well their lawns are doing and by looking at the state of her other customers’ gardens as well. The customers will also weight the services she provides with the price she’s asking for. And the most important is her knowledge about gardening and how committed she is. Lawns should be taken care of regularly so she should manage her time precisely not to miss an appointment or neglect a certain garden. 2. a. Like any
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Operations management case study Name Institution Introduction Some of the most essential factors that can be used in the management of customers include order winning and order qualifying factors. Notably‚ these factors are very essential in ensuring that businesses carry out their activities in the most efficient ways. It is quite imperative for various organisations to understand the distinct aspects related to order winning and order qualifying factors in order to ascertain progress
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2. Hazel is the operations manager of her business. Among her responsibilities are forecasting‚ inventory management‚ scheduling‚ quality assurance‚ and maintenance. A. What kinds of things would likely require forecasts? Estimating how much money she will have to invest for gas based on the amount of lawns that she will be cutting‚ finding the best prices on trash bags in order to throw away the grass she will be carrying. Setting a budget for herself and the company in order to pay
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P. 77 Cases in Operations Management Cases in Operations Management Ratings: 0|Views: 13‚887|Likes: 96 Published by Sunil Kumar See More
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