www.hbr.org H B R CAS E ST U D Y AND COMMENTARY Who is responsible for assuring technology success at Lenox? Five commentators offer expert advice. The IT System That Couldn’t Deliver by Byron Reimus • Reprint 97308 Lenox’s IT system is in trouble. Who will fix it‚ and how? H B R CAS E ST U D Y The IT System That Couldn’t Deliver by Byron Reimus COPYRIGHT © 1997 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. “Distribution is the name of the game‚” Lenox CEO and president
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Great Lakes Institute of Management Consumer Behaviour Course Packet Nov-Dec 2012 Dr. S. Bharadhwaj Consumer Behaviour A very Warm Welcome to Consumer Behaviour!! The instructor’s contact details are as follows: Dr. S. Bharadhwaj‚ Professor (Marketing) Great Lakes Institute of Management‚ Chennai Ph: 30809210‚ 96000 83102 E-Mail: bwaj@greatlakes.edu.in The objectives of this course include the following: • To obtain a knowledge of some basics in Consumer Behaviour
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your investment by the second month. Materials: You will need a space to accommodate your kitchen equipment and one to two small tables for your customers; a stove with an LPG tank (or charcoal supply if you prefer to use a charcoal stove); and cookware‚ plates‚ spoons and forks‚ and other utensils. Workforce: You need not hire staff to get started in this business. However‚ when you feel it’s time to expand or offer a wider variety of dishes‚ you will likely need one or two staff to serve customers
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BEST OF HBR 1997 The Work of Leadership Followers want comfort‚ stability‚ and solutions from their leaders. But that’s babysitting. Real leaders Sometimes an article comes along and turns the conventional thinking on a subject not upside down but inside out. So it is with this landmark piece by Ronald Heifetz and Donald Laurie‚ published in January 1997 Notoniy do the authors introduce the breakthrough concept of adaptive change-the sort of change that occurs when people and
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I reflect on the HBR article “The Best of Intentions” by John Humphrey‚ is a case involving racial and gender discrimination. Cynthia Mitchell is the manager for Agfunds financial services. Peter the regional vice president assigned Cynthia to make changes within the company that will bring in more customers. Cynthia respects her boss‚ but is in disbelief when Peter suggests that she don’t hire a highly qualified African American male (Steve) as the spokesman for Arkansas district manager. Peter
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Name: Tonny‚ Chan Kar Yu‚ Student ID: 10297729 Date of Experiment: 19th March 2005‚ Group: B1 Title: Preparation of 1-bromobutane from 1-butanol by SN2 reaction Objective: 1. To study the preparation of 1-bromobutane from 1-butanol by an SN2 reaction 2. To study the method of purification of an organic compound by simple extraction 3. To study the test of identification of alkyl halide Chemicals and Apparatus: ~18.0 g 1-butanol‚ ~20.0 g sodium bromide‚ 15 ml of concentrated sulfuric acid‚ anhydrous
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Culinary history focused on recipes. Most food recipes were invented to make people enjoy eating food. In the past people depended only on bread in their meals. For Example‚ the the roman ate bread for breakfast. The roman were famous for their cookware.(3) Every country had its own food history that distinguished it from other countries. People should know what to eat and when to have healthy life.
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quality and cost control. 4. State the structure and components of a recipe. 5. Apply the principles of recipe conversion. 6. Apply the principles of recipe costing. 7. State the importance of the recipe. KNOWLEDGE AND THE CULINARIAN Culinary preparation‚ as both an art and science in the modern kitchen‚ requires more than just knowledge of the food being prepared and the methods of preparation. General knowledge necessary to be productive in the kitchen includes
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for a cost system to become obsolete when the process experiences increased automation. In these situations parts being tested through automation are not charged enough overhead while other‚ more labor intensive tests are charged too much (Cooper‚ HBR‚ Reading Packet p50-51). 2. Formulas used for calculations can be found in the Appendix: (Most values from Exhibit 3‚ 5‚ and 6. See Appendix for additional calculations.) Existing: Direct Labor Hours x (100% + 145%) Manager: Direct Labor Hours
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Name__________________________ Chemistry 190: Organic Chemistry EXAM 3 Thursday April 21‚ 2011 1. (12) ______ 2. (14) ______ 3. (20) ______ 4. (12) ______ 5. (54) ______ 6. (16) ______ 7. (12) ______ 8. (10) ______ Total (150) ______ The exam consists of twelve numbered pages and an unnumbered cover sheet. Make certain that you have a complete exam. You will have two hours to work on the exam. No books or notes are allowed; however‚ you may use a molecular model set and a calculator
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