Call Center Planning Process Carrie "Shellie" Cobbs Health Care Management HCS 325 Karissa Stewart May 05‚ 2013 Call Center Planning Process The process in place for answering phone calls at Synergy Orthopedics needs additional resources to allow better customer service. The call volume has doubled in the year since the Physicians have started taking more ER‚ emergency room‚ call. The hold time for patients calling to schedule appointments has also increased that is a direct reflection on the office
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rely on Medicaid for services to treat their mental health needs. Medicaid is the largest payer of mental health services in America and helps to cover an array mental health services. Children in the foster care system represent a significant amount of people that require mental health services throughout the county. These children are a concern because they are at high risk for behavioral health problems and are considered a vulnerable population. When it comes to economic issues‚ Medicaid and
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of Terms Nicashia T Brown Dr. S Paone August 19‚ 2013 HCS 533 AMR- Ambulatory Medical Record- An ambulatory medical record (AMR) is an electronically stored file of a patient’s outpatient medical records‚ which includes all surgeries and care that do not involve being admitted to a hospital. The importance of AMR’s is that they only apply to outpatient medical records. Outpatients procedures or services are performed so frequently that at times it can be tedious to keep
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Mike Yelyev 5F1 PD-5 America‚ said by many to be the greatest country on Earth‚ but what some people don’t know is that in total America owes other countries such as China‚ Japan and Great Britain over 14 trillion dollars . Government aids such as food stamps and medical aid aren’t helping America at all. They are actually putting the U.S. in further debt. The federal government should not maintain the SNAP and Medical Care programs because the government is in a financial crisis‚ hundreds
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A How to Manual to Commit Medicare Fraud “Biggest Medicare Fraud in History Busted.” “Dallas Doctor Arrested for Alleged Role in Nearly $375 Million Health Care Fraud Scheme.” These are headlines from www.abcnews.com and a press release from the US Department of Health and Social Services from February 28‚ 2012. The press release continues‚ “The FBI views health care fraud as a severe crime problem. It causes increased costs for consumers‚ tax payers and health insurance plans‚ and degrades
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Medicare and Medicaid Medicare and Medicaid have similar names and are both are government programs. The name sounds so similar that most people get them confused. Medicare is for people who are older or disabled. While‚ Medicaid is for people with limited income and resources. Some people do qualify for both Medicare and Medicaid. There are several differences between the two. Medicare is for adults over the age of sixty-five and some younger with certain disabilities such as end stage renal disease
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Medicare Medicare was established in 1965 to guarantee elderly Americans access to quality health care regardless of their financial circumstances. Medicare spends more than $200 billion a year and it will increase‚ partly because greater numbers of Americans will become eligible for coverage when the baby boomers begin to turn sixty-five after 2010. According to the article The Political Economy of Medicare by Bruce C. Vladeck‚ to understand the political economy of Medicare it is necessary
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Competitive Intelligence Best Practice Debbie D. Stevenson Grantham University Competitive Intelligence Best Practice Competitive intelligence or competitive information is something that many businesses participate in. Knowing‚ what and how of the competition offerings compare to similar products on that market or a familiar market can provide many businesses with tools to pull the attention of consumers away from the competition and to spend their money elsewhere
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Medicare Part D Drug Plan was created by Congress in 2003 to aid the elderly‚ disabled‚ and sick persons in affording their medication. Coverage for the drug plan went into affect January 1‚ 2006. This plan was called the Medicare Prescription Drug Improvement and Modernization Act of 2003 (MMA) (Cassel‚ 2005). The final bill that passed‚ was influenced by drug-company and health insurance lobbyists and focused mainly on the needs of those industries instead of the seniors it was meant to serve
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Forecast for Medicare Reform Nina Brown American InterContinental University Health Policy/HCM620/Unit 3 September 23‚ 2012 Forecast for Medicare Reform Introduction From the time when Medicare was passed in 1965‚ it has delivered health care insurance to millions of elderly and disabled Americans. As effective this government program has survived‚ it is not progressing with the huge developments in the health care business such as with the prescription drug assistances
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