[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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Functions of Human Resource Management: Human Resource Management involves the development of a perfect blend between traditional administrative functions and the well-being of all employees within an organization. Employee retention ratio is directly proportionate to the manner in which the employees are treated‚ in return for their imparted skills and experience. A Human Resource Manager ideally empowers inter-departmental employee relationships and nurtures scope for down-the-rung employee
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Chapter 9 Performance Management & Appraisal 1. | Define performance appraisal | 2. | Steps in appraising performance/process in appraising performance | 3. | Reasons/importance/purposes/objectives to appraise subordinates performance | 4. | Graphic rating Scale Method (Example‚ Advantage & Disadvantage) | 5. | Alternation Ranking Method (Example‚ Advantage & Disadvantage) | 6. | Paired Ranking Method | 7. | Critical incident method (Example
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Course TitleContemporary Human Resource ManagementCourse Code MGT504No of Credits/Term3Mode of TuitionSectionalTeaching Hours42 hours / 3 hours per weekCategory in Major ProgrammeCore Prerequisites(s)NilCo-requisites(s)NilExclusion(s)NilExemption Requirement(s)Nil Brief Course Description This course examines a range of contemporary human resource management (HRM) issues. To meet the challenges of todays complex and dynamic business environment‚ HRM offers a range of strategies‚ techniques and
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Content Page 1. Introduction 1.1 Competitive Strategy 2. Discussion and Analysis 2.1 Training and Development 2.2 Performance Management 2.3 Pay Structure Decision 3. Conclusion 1. Introduction BreadTalk Group Limited is founded as a food and beverage operator in Singapore on July 2000 and listed on the Singapore stock exchange in 2003. It has vastly expanded to become a distinctive household brand enterprise that has established its name on the international
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………………………………………… The main thrust of this essay is to demonstrate that the discipline of Human resources management (HRM) is in a world of its own in terms of people management using the Guest model of HRM. The Guest model is different from any other models of human resources management because it says HRM is unique rather than what is suggested by other models that HRM was developed by personnel management and it is not a new practice but is goal which is being pursued but will never be achieved
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The CIPD Human Resources Profession Map (HRPM) incorporates 10 professional areas as well as 8 behaviours in order to show what successful and effective people do who work within the human resource profession. This map is relevant to all human resource professionals and covers different bands ranging from 1 to 4‚ these bands determine professional competence. The map describes what you need to know‚ what you need to do and how you need to do it within each professional area across these bands.
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Executive summary There are various functions of human resources management and there are different approaches taken by the management in terms of managing the human capital. The soft and hard approaches are often implemented by different organisations depending on their structure. As such‚ this paper sought to compare these two philosophies in a bid to establish the advantage as well as disadvantages of each approach. A critical analysis of the case study of Toyota which uses the soft approach
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Human Resource Management Nick Fergelic English Composition 122 Instructor Sarah MacDonald August 20‚ 2010 To work in human resources is one of my goals in my career path. Human resources requires a lot of people skills and a vast knowledge on a variety of subjects including‚ but not limited to‚ policies of the company‚ health insurance information‚ retirement accounts‚ as well as‚ disciplinary action. For most‚ this position would prove to be too stressful‚ but I believe I will strive in
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HRM-381 Study Guide –Exam #1 Spring‚ 2013 Safety Net Theory Define the Safety Net Theory. It is poorly trained‚ looking for easy way out‚ short term thinking. Its toxic. Describe the “toxic net” that is used by managers to get compliance. Everything needs an incentive or a threat. (extrinsic motivation) Describe the “purity approach” that is used by leaders to get engaged employees Difficult at first‚ gets easier and do get predictable behavior thru a pure culture. Intrinsic
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