Rights of a service user at the Sutton Primary Care Trust. Name: Service: Provider: Date 15th June 2013 BTEC Level 2 Extended Certificate in Health and Social Care ------------------------------------------------- Assessor: Kofi Freeman Amponsa-Dadzie Contents Rights Welfare Equality Act Data Protection Act Age Discrimination Sexual Orientation Religious Beliefs Privacy Respect and Dignity People who come to the Sutton Primary Care Trust use our services on a day to day basis
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Empowering users of Health and Social Care Services The report that follows is a review of the final report from the LA‚ that I will present in the next team meeting. In the discussion I will refer mostly at the National Standards regarding the administration of medication (current UK standards and current legislation‚ national enquiries). To produce a good report‚ I need to include the risks of medication to service users‚ staff and organisation using examples from our context. In order to achieve
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both culture and communication have evolved considerably and have become interdependent of one another‚ to the point that communication is considered to be a product of culture. Thus‚ our own culture has a deep impact on our thoughts and behaviors. Since each culture has its distinct aspects‚ intercultural communication can be the cause of conflict and disorder. There are three main issues which are at the root of the problem of intercultural miscommunication : language as a barrier‚ cultural diversity
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PWCS 024 Safeguarding and Protection in Health and Social Care. Complete the table below and give 4 possible signs or symptoms for each (PWCS 024 1.1‚1.2) Type of Abuse | Signs and symptoms | Physical Abuse | Signs – bruises‚ cuts‚ burnt‚ broken bones‚ open wounds…Symptoms – withdrawn‚ aggressive behaviour‚ emotionally disturbed… | Sexual Abuse | Signs – bruises‚ vaginal or anal bleeding‚ infections… Symptoms – withdrawn‚ agitated‚ angry‚ aggressive‚ nervous‚ humiliated… | Emotional/psychological
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Unit 13: Manage Health and Social Care Practice to Ensure Positive Outcomes for Individuals Unit code: M3 Unit reference number: M/602/2850 QCF level: 5 1 Understand the theory and principles that underpin outcome-based practice Q1.1 -Explain ‘outcome-based practice’ Q1.2- Critically review approaches to outcome based practice Q1.3- Analyse the effect of legislation and policy on outcome based practice Q1.4 Explain how outcome-based
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manner Friendly‚ reliable‚ dependable and patient Good communication skills Serviceable Speak Ghanaian‚ fluent in English EDUCATION AND TRAINING Septembre 10th to date; home learning in house keeping and food hygiene. Novembre 08 to 09; adult literacy level 1 and 2 passed. Novembre09; adult numeracy level 1 passed. Octobre 09;Riley training centre clait passed. March 07 to 08; customer care training passed. February 05;health and safety and manuel handling training May 2000 to 2003;Ghana
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Barriers to Effective Communications Everyone has experienced‚ at one time or another the frustration of feeling misunderstood and being unable to make ourselves understood by another person. Anything which‚ blocks the meaning of a communication‚ is a barrier to communication. Effective communication is like a house built one block at a time. First to build a house trust must be built; trust is not a group process it is created in one to one connections with each individual. Second‚ be bold and
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Identify the barriers to communication and elaborate on them. Communication refers to an act‚ or means of conveying information from one individual to another. The word communication is derived from Latin word”communis” which means “to share”. Hence communication is a process in which facts ‚ ideas‚ thoughts‚ opinion and emotions are exchanged by two or more people. The communication between two or more people turn out to become a barrier when there is no translation of an idea or concept and both
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Barriers to effective communication One to one interaction A barrier to communication in my one to one interaction was Lauren’s tone of voice as it was rather quiet at times and I found it difficult to hear what she was saying‚ so I was repeating what I thought she had said to get further clarification from her to avoid a misunderstanding. If I didn’t correctly hear what Lauren had said but I acted upon it‚ I could make an error and upset her and cause her further confusion or distress. It
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Barriers to Effective Communication Mr. Culton Rogers CJA/304 07/15/11 Mrs.Sandra Palmer Barriers to Effective Communication The object of communication is a production of relaying verbal and non verbal messages. This is meant to be based on a continuous process. Communication intention has its origin and it is a message. This message maybe demonstrated through a medium‚ it will be administered through sender onto a receiver. It is important that this message be perfectly received in which
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