EAST SUSSEX QUALIFICATION & ASSESSMENT CENTRE (ESQAC) QCF Health and Social Care Level 3 SHC 31 Promote communication in health‚ social care‚ children’s and young people’s settings (Unit J/601/1434) This workbook focuses on the Assessment Criteria of the above unit. Your assessor will need to check your answers meet the standards and sign below I confirm that this workbook is a true representation of my own work/knowledge NAME OF LEARNER: _Kama Gasson___________ DATE:
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Explain the role of effective communication and interpersonal interaction in a health and social care context. The role of effective communication is very important in a health and social care unit as‚ without it‚ it will be very hard to communicate with the clients. But also communication is the process of sharing information‚ thoughts and feelings between people through speaking‚ writing or body language. Effective communication extends the concept to require that transmitted content is received
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of Care in Health and Social Care in Children and Young People Settings Understand how duty of care contributes to safe practice 1 Explain what it means to have a duty of care in own work role Duty of care is defined simply as a legal obligation to : Always act in the best interest of individuals in care and others Not act or fail to act in a way that results in harm Act within own competence and not take on anything not believe we can safely do As a care worker‚ we owe a duty of care to the
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3.1 Explain how people from different backgrounds may use/or interpret communication methods in different ways The people you care for have the right to communicate in the way that they prefer. For example: Someone whose first language is not your own might want to communicate through an interpreter Someone who has impaired hearing and can only speak with difficulty may prefer to sign (use sign language) An individual who uses a wheelchair may like you to sir down next to them when
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Description of event Today in placement I was asked if I would be able to assist Mrs X with personal care and dressing. Mrs X has advanced dementia and takes a lot of prompting to do simple tasks on her own‚ such as washing her face. Mrs X is fully mobile and needs a lot of support to hold her concentration on particular tasks or she is more likely to be distracted and wander off. Being aware of Mrs X’s needs I agreed that I am more than confident to assist her. I knocked on Mrs X’s door before
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individual aware of the effects of poor hygiene on others Personal hygiene is a topic often brought up during the pre-teen and teen years when a youngster’s body is developing. However‚ there are times when adults need to be reminded about personal care as well. When subtle hints about showering or using deodorant have no effect‚ a conversation is the next step. This conversation can be uncomfortable for us and the resident but it doesn’t need to be. With some preparation and a few helpful props‚
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responsibility and should comply with the welfare requirements of the eyfs ‚ as a childminder it is important that I manage the children in my care at all times ‚ making sure I know where they are and I can hear them at all times and I have risk assessments in place and review them to keep them safe ‚ it is also important to keep a register so I know which children were in my care at what times in the event of any problems that may arise. I also need a clean home‚ I need to make sure doors / gates ect are secure
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P1 equality‚diversity and rights in health and social care level 3 a level Equality‚ diversity and rights in health and social care. Equality‚ diversity and rights in health and social care. I will be explaining what equality‚ diversity and right mean in health social care I will start with the definition and then give an example for each different term. Equality: ‘Some careers‚ and the people they care for‚ experience discrimination or harassment because of their age‚ disability or caring role
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me. I had been working there for a couple of weeks when some tension started to come to my attention in the workplace. Some of my colleagues had not been performing their duties as well as they should have been which then was affectign the animals health and visual presentaiton of the store.
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Interpersonal skills are essential in health care and I feel that my experiences have given me the skills to build a rapport with customers and communicate with them on a friendly and personal level. At the same time I enhanced my teamwork skills by working alongside a team of volunteers. I have also shown my ability to conduct independent work having done work experience
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