ntroduction The definition of high quality care has now become enshrined in the Health and Social Care Act 2012 requiring the presence of 3 equally important pillars: • Patient safety • Clinical effectiveness • Patient experience The Department of Health (2003‚ p.19) defines a positive patient experience as: “We want an NHS that meets not only our physical needs but our emotional needs too. This means getting good treatment in a comfortable‚ caring and safe environment‚ delivered in a calm and
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and Diversity is a vital aspect within healthcare‚ it is the foundation for which effective‚ appropriate and safe person centered care is based on. It promotes fairness for all‚ and gives individuals the chance to achieve their potential‚ without prejudice or discrimination. Promotion of equality and diversity is important‚ without it the individuals who use health care services may become at risk and more vulnerable to discrimination and abuse. The Equality
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Legislation relating to health and safety in a health or social care work setting; • Health and Safety at Work Act (HASWA) 1974 - ensures the health and safety of everyone who may be affected by work activities. • Management of Health and Safety at Work Regulations (MHSWR) 1999 - requires employers and managers to carry out risk assessments to eliminate or minimise risks to health and safety. • Workplace‚ (Health‚ Safety and Welfare) Regulations 1992 - minimises the risks to health and safety associated
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WORKING IN PARTNERSHIP IN HEALTH AND SOCIAL CARE OR CHILDREN AND YOUNG PEOPLE’S SETTING Working in partnership is the process whereby members of different professions or agencies work together to provide integrated health and/or social care for the benefit of service users. Service users access quicker and better access to services‚ early identification and intervention‚ and also a reduced need for more specialist services. In my role as a manager‚ I work closely with social workers who provide great
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goal with need to be rich. 1.2 Describe different working relationships in health and social care settings There are many different relationships in my work. A first relationship with come to my head is between team leader and staff. Team leader act in accordance with policies and procedures‚ agreed ways of working and as a mentor. Another is between me & resident. This relationship go around a professional duty of care. A next really essential relationship is with outsiders like Doctors‚ Nurses
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This assignment will reflect on a scenario concentrating on ageism and will focus on valuing diversity and anti-discriminative practice. It will discuss how they are important to the delivery of care. I shall also discuss how I have developed and improved my interpersonal skills with both patients and colleagues and overcome barriers created through prejudice and labelling. Also considered is how the Johari window (Luft & Ingham 1955) allows understanding of the self and how that has an important
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IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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context of health and social care in relation to a particular health issue. The approaches and intervention strategies that needed to support the individuals with specific needs and evaluation of services and systems for supporting such individuals is the main part of the report. For this‚ the case study of Ahmed and his family is used. Ahmed is the 15-year-old British Pakistani that is suffering from the problem of cerebral palsy. Moreover‚ the parents are also suffering from health problems as
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(2009) hold the view that health professionals under the mental health institutions must always respect the vast diversity of patient’s backgrounds as treatment at times greatly depends on the cultural wellbeing of the patient. Kirmayer‚ Cecile Rousseau‚ & Peter Menzie (2012) outlines guidelines on social safety encourages nurses to recognize the presence of cultural bias in their work hence it is critical to consider self-reflection skills in their work. Considering social security has the potential
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should be for my height… I really don’t care.” However‚ her employer thinks that she should care. Ms. Raymond’s employer told her that if she didn’t lose weight‚ either on her own or through a wellness program‚ her premiums on her insurance plan would be increased by fifty dollars a month. However‚ is this practice legal? According to the same article on Observer.com‚ “Penalizing employees for pounds is perfectly legal. Under provisions in the Affordable Care Act‚ 2014‚ employers can charge employees
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