Indian Institute of Management Kozhikode Course Outline Course Title : Service Operations Management (SOM) Course Code : SM05-06 Credits : 2 Term : Quarter-II (25 March- 30 June 2013) Year : 2013-14 Faculty : Prof. S. Venkataramanaiah __________________________________________________________________________ Introduction & Objective(s): Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together constitute nearly 75% of
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As the CEO of PhyCor‚ the organization would have to redevelop and recreate new visions‚ mission‚ goals‚ and objectives for their company. These factors should always be reevaluated. The motive for this is that the environment is always changing and business restrictions that are being put on companies within the government‚ payers‚ rivalries‚ medical doctors‚ patients‚ wholesalers‚ merchants‚ and etc. All internal department’s vision and mission should be united and supportive of the whole organizations
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own work. Effective communication in workplace is a major part of the role of healthcare workers and its enables them to build good working relationships with their colleagues and service users. Ineffective communication skills in the place of work could lead to total breakdown of working relationship which could affect the people‚ the server user and organization reputation. It could lead to improper care for server user which might end up with prosecution. etc. 2.3 Explain
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leadership are becoming increasingly important in the health care industry nowadays. Health care managers have to deal with these influences due to the changes‚ good or bad‚ that may arise. This increases tension between good business practice and the practice of good medicine‚ a situation that‚ if mismanaged‚ could have devastating effects‚ according to; Galloro (2000). This is a key concern in health care management. How can health care management manage these changes? Change represents an important
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AND OPERATIONS MANAGEMENT Vol. 14‚ No. 4‚ Winter 2005‚ pp. 482– 492 issn 1059-1478 05 1404 482$1.25 POMS © 2005 Production and Operations Management Society Sustainable Operations Management Paul R. Kleindorfer • Kalyan Singhal • Luk N. Van Wassenhove The Wharton School of the University of Pennsylvania‚ Philadelphia‚ Pennsylvania 19104‚ USA Merrick School of Business‚ University of Baltimore‚ 1420 N. Charles Street‚ Baltimore‚ Maryland 21201‚ USA INSEAD‚ Technology and Operations Management
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Contents: * Introduction * Literature review: * The ‘four Vs’ of processes * Operations strategy * Operations performance objectives * Operations improvement * Findings * Discussion * Conclusion * Abbreviations * References | Introduction Operation management is changing‚ having increasing importance and central role in today’s businesses‚ effective operation management increases the potential to boost revenues‚ reduce costs and help in providing future competitive
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Health Care America has a highly developed health care system‚ which is available to all people. Although it can be very complex and frustrating at times‚ it has come a long way from the health care organizations of yesterday. Previously‚ most health care facilities were a place where the sick were housed and cared for until death. Physicians rarely practiced in hospitals and only those who were fortunate could afford proper care at home or in private clinics. Today the level of health care
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1. ------------------------------------------------- Consider a firm with a daily demand of 100 units‚ a production rate per day of 500 units‚ a setup cost of $200‚ and an annual holding cost per unit of $10. Suppose that the firm operates 300 days per year. How many units of inventory must their storage area be able to hold? ------------------------------------------------- Answer | | close to 975 | | | close to 980 | | | close to 1095 | | | close to 1224 | | | close to 1225 | 5 points
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OPERATION MANAGEMENT INTRODUCTION: KFC is one of the largest franchise company. One of the branch of KFC consists of 100 employees. This business report critically underpin the issues which emerge during the processes‚ designs and supply chain of the business. It will also unveil that how can KFC become the market leader and gain the competitive advantage over all the rivals. It also reveal that brand name like KFC can increase the productivity‚ market share avoid wastage
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promote the welfare of children within the area. This act aims to resolve disputes between parents and their children. The Act also includes the support of children with disabilities who‚ when they reach the age of 18‚ come under the NHS and Community Care Act 1990. The Children Act also helps those who have custody over the children. ( i.e. If the parent divorce and they do not know who has rights of the child/children.) It promotes anti-discriminatory practice by laying out the final law in regards
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