ntroduction The definition of high quality care has now become enshrined in the Health and Social Care Act 2012 requiring the presence of 3 equally important pillars: • Patient safety • Clinical effectiveness • Patient experience The Department of Health (2003‚ p.19) defines a positive patient experience as: “We want an NHS that meets not only our physical needs but our emotional needs too. This means getting good treatment in a comfortable‚ caring and safe environment‚ delivered in a calm and
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Management and leadership are equally important in the successful delivery of health and social care services‚ in some aspects the roles are very similar‚ however they do require different skill sets‚ outlooks and behaviours. Management is a process of managing the activities of the organisation. Leadership is influencing and encouraging a team toward a shared goal. Managers require some leadership skills in order to encourage service delivery to have the intended outcome and leaders need the
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Moving and handling in health and social care These pages are for employers and employees in the health and social care sectors involved in moving and handling‚ particularly those who assess moving and handling needs and carry out handling activities. Moving and handling is a key part of the working day for most employees; from moving equipment‚ laundry‚ catering‚ supplies or waste to assisting residents in moving. Poor moving and handling practice can lead to: back pain and musculoskeletal
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Health and Social Care level 3 unit 44 P1. EXPLAIN THE STRUCTURE AND FUNCTION OF A HEALTH OR SOCIAL CARE ORGANISATION. The aim of the organization (red hut day nursery) was to carry out high standards of care from children age from 3 months to 5 yrs old. Whilst following the curriculum guidelines of early years foundation. The role of the organization was to care for children within their responsibilities whilst the Childs parents or carer has left them in the organization care. Policies
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Introduction When promoting job satisfaction amongst social workers‚ management must question which key elements are important in helping to create and maintain job satisfaction? According to Weightman (2004) the more satisfied an employee is with his/her job‚ the less likely employees will leave their positions. The area of job satisfaction not only derives benefits to social workers‚ but it also allows for job satisfaction to be embedded in the values of an organization. When job satisfaction
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is helpful as often a goal will involve input from more than one agency or team. In addition‚ collaboration is an excellent way to improve standards and drive down costs. This philosophy is very clearly voiced in the 1998 white paper‚ Modernising Social Services‚ which said that people do not fit into neat service categories‚ and if partner agencies are not working together it is the user who suffers.Whether it is interprofesional or inter-agency collaboration‚ there is a clearly recognised premium
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HSC 025: The role of the health and social care worker. 1.1 A personal relationship can come under three categories‚ family‚ sexual and friendships. A working relationship is different from a personal relationship. A family relationship is a relationship that you would have with parents‚ grandparents‚ siblings and children. Depending on the type of family they can be close or distant. Family is one where you get most of your influences from and as you grow up they play a large role in the
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communication. Secondly‚ it will be Identifying and discussing factors that affect communications with health and social care service users‚ their families‚ care teams and other professionals as well as explaining the influences of Diversity‚ language and culture responsibilities in communication. Finally‚ it explores the importance of maintaining confidentiality within communications within health and social care settings. Communication is vital to our daily lives as it is the foundation of any relationship
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A guide for social care workers How the environment promotes well being To promote good wellbeing through the environment that service users live in is really important as it includes the surroundings that they live in and also the personal property of the service users. Some examples of how to do this are; Consulting with the service user on how they would like their room to be decorated and where they want their own personal belongings. Ensuring that any cultural needs are met whether this
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BTEC HEALTH AND SOCIAL LEVEL 3 DIFFERENT TYPES OF ABUSE BTEC HEALTH AND SOCIAL LEVEL 3 DIFFERENT TYPES OF ABUSE Physical Abuse * Hitting * Slapping * Pushing * Kicking * Misuse of medication Signs and symptoms: The person can be very inactive there will be a noticeable change on the person’s appearance. For example bruising in unusual places such as thighs or under the arms. Secret falls or major injuries that they won’t tell you about. Bruises or
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