OPERATIONS MANAGEMENT IN SERVICE AND MANUFACTURING ENVIRONMENTS In defining an organization we usually come across two major categories of organizations. First Manufacturing organization and the other Service organization. Both‚ above-mentioned organizations are completely different from one another and hence the role of operations management is different in both. Operations management is mainly concerned with making the proper use of available resources of the organization. Resources available
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Homework Assignment Week 4: questions & problems Chapter 13 - Discussion Question # 3‚ page 539: Define aggregate planning – Also known as aggregate scheduling is concerned with determining the quantity and timing of production for the intermediate future‚ often from 3 to 18 months ahead. Chapter 13 - Discussion Question # 5‚ page 539: List the strategic objectives of aggregate planning. Which one of these is most often addressed by the quantitative techniques of aggregate planning? For manufacturers
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References: for Business (n.d) Generic Competitive Strategies [Online] Available from http://www.referenceforbusiness.com/management/Ex-Gov/Generic-Competitive-Strategies.html (Accessed November 18 2014) Jay Heizer and Barry Render (2011) “Operations Management” Global Edition‚ 10th Edition‚ Pearson Learning Solutions Mott‚ E. (2014) How Must an Operations Strategy Integrate With Marketing & Accounting. Available from: http://smallbusiness.chron.com/must-op
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improvement of operations. Major difference between these two methodologies is that Lean process is concerned with identification of customer requirement‚ whereas JIT is focused on production and operations processes. This is also justified by Heizer and Render (2006‚ p. 641) by their statement that “The major difference between JIT and lean production is that JIT is a philosophy of continuing improvement with an internal focus‚ while lean production begins externally with a focus on the customer”
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[online]:http://www.cosmos.co.uk/about-us‚ [Accessed: 4th January 2014]. Foster‚ S. T.‚ Walling‚ C. and Ogden‚ J. (2011)‚ “Towards a better understanding of supply chain quality management practices”‚ International Journal of production research‚ 49(8)‚ 2285-2300 Heizer‚ Jay and Rajashekar (2009)‚ “Operations Management”‚ Noida‚ Pearson Education‚ 808. Presbury‚ R. and Edwards‚ D. (2010)‚ “Sustainable Operations Management” [online]: http://mekongtourism.org/website/wp-content/uploads/downloads/2011/02/Sustainable-Tourism-Operations-Management
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References: Darden‚ C. (2009). Our Restaurnats. Retrieved from Darden: http://www.darden.com/pdf/2009_Being_of_Service.pdf Heizer‚ J.‚ & Render‚ B. (2011). Operations Management. Upper Saddle River: Prentice Hall. PearsonEducation. (2010). Darden Restaurants Global Supply Chain. Retrieved from Pearson: http://media.pearsoncmg.com/ph/chet/chet_kotler_marketing_5/videos/Darden_global_supplychain/playvideo
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Canada: Pearson Education‚ 2009. Evans‚ James R. and William M. Lindsay. The Management and Control of Quality. Thomas South- Western Canada‚ 2008. Finch‚ Byron J. Operations Now. United States: McGraw Hill Co. Inc.‚ 2006 Gryna‚ Frank M Inc.‚ 2007. Heizer‚ Jay and Barry Render. Operations Management. United States of America: Pearson Education Inc.‚ 2006.
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Branding Challenges of Asian Manufacturing Firms. Retrieved April 27‚ 2013 from http://www.academia.edu/246620/The_Branding_Challenges_of_Asian_Manufacturing_Firms Canon Inc. (2013). About Us. Retrieved April 24‚ 2013 from http://www.canon.com/aboutus/ Heizer‚ J.‚ & Render‚ B. (2011). Operations management (10th ed.). Boston‚ MA: Prentice-Hall. Kunii. (2002). How East Meets West at Canon. Businessweek. Retrieved April‚ 24‚ 2013 from http://www.businessweek.com/stories/2002-09-12/how-east-meets-west-at-canon
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5 REFERENCES 1. 2. 3. 4. 5. 6. 7. J. A. Tompkins et. al.‚ “Facilities Planning‚ 4th edition‚ John Wiley and Sons‚ 2004 M. P. Groover‚ “Automation‚ Production System and Computer Integrated Manufacturing”‚ Prentice Hall‚ New Jersey‚ 1994. Heizer‚ J.‚ and Render‚ B.‚”Operations Management”‚ Pearson Education Inc‚ New Jersey 2004 Inc Jersey‚
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MANAGING OPERATIONS BBA YEAR 1 Mid Term Assignment 2011-2012 Florence Course: Managing Operations 1MOc Lecturer: Clive Woollard Percentage of final grade given: 30% In addition to submitting a paper copy to the lecturer and email a copy to the academic department you will be required to submit your project on www.turnitin.com. Use the instructions provided to you by Elisa. Class ID and Enrollment Password will be provided at a later time Objectives: The assignment has been
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