AMERICAN EXPRESS O desafio de construir uma empresa com foco no cliente Este estudo de caso descreve a trajetória que vem sendo percorrida pela American Express do Brasil para construir uma empresa com foco no cliente‚ fortalecendo sua marca e criando um diferencial competitivo no mercado de cartões de crédito. Estrutura do Case: I. Introdução Uma breve apresentação da empresa‚ seu histórico‚ o desafio e a estratégia de construir uma empresa com foco no cliente. II. O Mercado de Cartões
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passed down through all forms of entertainment‚ theater‚ and drama. The people of Greece worshipped numerous Gods‚ including Apollo‚ God of the Sun‚ who had a bow‚ and chariot to drive across the sky daily (borrowed from an earlier pre-Greek Sun god‚ Helios). Theatre played an important role in how performance and playwright was carried out to honor Dionysus‚ the ancient Greek god of harvest and wine. Sophocles was one of the most influential writers‚ who touch based on the
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Greek Mythology Explanation/Description: Implication (When you see this term in a poem or text‚ what is the purpose of including this reference?) Zeus/Jupiter Zeus is greatly seen as a Father-of-All figure and acts as the “Father of the Gods.” He‚ by the help of his mother’s‚ Rhea’s‚ conniving ways‚ successfully overthrew his evil father‚ Kronos. Rhea gave birth to Zeus in secret‚ and gave Kronos‚ who was infamous for devouring his own children‚ a stone wrapped in a blanket as a decoy for Zeus. Once
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Solar power From Wikipedia‚ the free encyclopedia This article is about generation of electricity using solar energy. For other uses of solar energy‚ see Solar energy. The PS10 concentrates sunlight received from a field of heliostats onto a central tower. Solar power is the conversion of sunlight into electricity‚ either directly using photovoltaics (PV)‚ or indirectly using concentrated solar power (CSP). Concentrated solar power systems use lenses or mirrors and tracking systems to focus
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7 WONDERS OF THE WORLD AIM: Is to apprise the house about 7 Wonders of The World. SEQUENCE: * History * Seven Wonders of the Ancient World * New Seven Wonders of the World * Ongoing Seven wonders of the Nature * Recapitulation * Conclusion HISTORY: The origin of the idea of Seven Wonders of the World dates back to Herodotus (484 BC – 425 BC) and Callimachus (305 BC – 240 BC)‚ who made lists which included 7 famous place of ancient world‚ and from there the Idea of 7 wonders
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In the past people with disabilities have been viewed as being a “problem” or a “less than whole” where the focus was on their condition or impairment. This way of thinking was very dominant in the 1900’s to 1970’s and known as the medical model where people were institutionalised‚ detained or confined and hid away from society. The 1980’s brought about change when the social model emerged with the concept of inclusion‚ where people with disabilities were viewed as individuals with rights. There
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Strategic Management Journal‚ 7‚ March-April 1986‚ pp. 141-160. 6. Coyne‚ K.P. and Sujit Balakrishnan‚ 1996. Bringing discipline to strategy‚ The McKinsey Quarterly‚ No.4. 7. Geiger‚ 2005. EU lobbying handbook‚ A guide to modern participation in Brussels‚ Helios Media GmbH‚ 2006. 8. Wood D.‚ 1991. Corporate Social Performance Revisited. The Academy of Management Review‚ Oct.‚ 1991 9 10. C.K.Prahalad and G.Hamel‚ 1990. The core competence of the corporation‚ Harvard Business Review‚ 1990. 11. Johnson‚ G.‚
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Historic playwrights such as Sophocles‚ Euripides‚ Aeschylus‚ and Seneca were described as prolific philosophers and geniuses of their times. These men actively participated in the politics surrounding them‚ and were respected and revered in their society. Each had their own individual style and portrayed their personalities through each of their noted works. Nevertheless‚ as with a majority of playwrights throughout history‚ most fodder for their plays have been adaptations of previous plays written
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1. What is Communication? • Communication is simply act of transferring information from one place to another. Although this is just a simple definition‚ when we think about how we may communicate the subject becomes a lot more complex. Source: http://www.skillsyouneed.com/general/what-is-communication.html#ixzz2lW2I2Ykb • Full definition of Communication: An act or instance of transmitting. Information transmitted or conveyed. A verbal or written message. A process by which information
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Nhu Nguyen Period 6th Mythology Project PART TWO: Stories of Love and Adventure I. Cupid and Psyche 1. “Psyche excelled her sisters so greatly that beside them she seemed a very goddess consorting with mere mortals” (121). 2. Venus wants Cupid to use his power and make Psyche fall madly in love with the vilest and most despicable creature there is in the whole world (122). 3. Cupid fell in love with Psyche the moment they first met (122). 4. The Zephyr carried Psyche from the
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