Marketing in a Complex World Unit 3 Understanding the Marketing Environment Prepared for the Course Team by Haider Ali‚ P.K. Viswanathan and Tony Stapleton Masters CORE COURSE TEAM Andrew Lindridge‚ Course Team Chair and Author Josie Woods‚ Course and Award Manager Haider Ali‚ Author Sally Dibb‚ Author‚ Course Team Member Jeanne Barby‚ Course Team Assistant Vyv Pettler Gareth Stone External assessor Professor Malcolm McDonald‚ Cranfield University External examiner Professor
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MARKETING DEFINITION Market is managing profitable costumer relationship. The goal of marketing is to attract new costumers by promising superior value and to keep and grow current costumers by delivering satisfaction. Marketin is a social process by which individuals or groups obtain what they want and need through creating and exchanging product s and value with others. In a business context Marketing is the process by which companies create value for costumers and build strong relationship
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Assignment 1.1: Discussion — The Value of Marketing to Customers In this assignment you will participate in a discussion on the value of marketing to customers. Procedure 1. In the forum‚ discuss the value of marketing to the consumer‚ the stakeholder‚ and the stockholder. Your forum post should address the following: a. The value you place on marketing. b. The value of marketing to customers and consumers. c. The value of marketing to stakeholders and stockholders. 2
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com/fashion/fashion-articles/christopher-bailey-interview-1211 3) http://all-about-uk.blogspot.hu/2011/02/burberry.html 4) http://www.thedrum.com/news/2011/09/01/burberry-devotes-60-marketing-budget-digital 5) http://www.slideshare.net/belang64/ryan-belanger-burberry-digital-marketing-strategy#btnNext 6) http://brandburberry.wordpress.com/2011/10/20/assignment-4-burberry-marketing-program/
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|Title |Manage marketing operations | |Level |6 |Credits |10 | |Purpose |This unit standard is for people who have‚ or seek responsibility for‚ or provide advice for‚ | | |coordinating
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McGregor’s Theory X and Y Theory X and Theory Y are theories of human motivation created and developed by Douglas McGregor at the MIT Sloan School of Management in the 1960’s. Theory X and Theory Y have to do with the perceptions managers hold on their employees‚ not the way they generally behave. It is attitude not attributes. Theory X • Manager’s/ Management’s assumptions – • Management assumes employees is inherently lazy‚ will avoid work and they inherently dislike work. • Due to this management
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space which can pave the way for them to sneak in the minds of the consumers. Once settled in they begin playing with the brain eventually creating and modifying concepts called “needs” which would have never existed. The traditional concept of marketing was only about sales or meeting the “current needs” of a consumer. But the same cannot be felt‚ today with the number of firms on the rise in the same industry‚ state and even the same street. Everyone is in a race either to: * Capture a customer
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words‚ what does the term marketing mean? Marketing‚ more than any other business function‚ deals with customers. Creating customer value and satisfaction are at the very heart of modern marketing thinking and practice. The simplest definition of marketing is that it is the delivery of customer satisfaction at a profit. The goal of marketing is to attract new customers by promising superior value‚ and to keep current customers by delivering satisfaction. Marketing is much more than selling
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in the Basic Marketing text‚ see page 8. Internet Exercise: ONSALE Auction Supersite The ONSALE Auction Supersite features a number of on-line auctions in which different sellers auction off computer‚ consumer electronics‚ and other products to buyers. Visit the web site at www.onsale.com and review an open auction for a consumer electronics product. What are the advantages and disadvantages of this market for sellers? For buyers? For related discussion in the Basic Marketing text‚ see page
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8 : Final Exam - Final Exam Time Remaining: Final Exam Question 1. 1. (TCO 4) Which of the following are measures used by marketing executives? (Points : 5) Market share Cost per lead Retention rate Cost per click All of the above Question 2. 2. (TCO 1) The more a marketing plan is based on _____ rather than guesses‚ the less uncertainty and fewer risks are associated with executing it. (Points : 5) industry forecasts
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