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    information to customers easily. * MARKETING * What is marketing? * Creating consumer wants & satisfying it * Finding ways to satisfy customers effectively & efficiently. * Is to be defined as value delivering process. * Definition * Kotler “Marketing is a social & managerial process by which individuals & groups obtain what they need and want through creating‚ offering and exchanging products of value with others”. * AMA “ Marketing is the process of planning & executing

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    The International College of Xiamen University 11 HND Business Accounting Marketing: An Introduction Unit Name: Marketing: An Introduction Name: Zhu Yuanyuan Student ID No.: 135118494 Supervisor: Zhang Hui Submission Date: 12 April‚ 2013 Table of Content 1 Introduction of the Haier Group 2 2 The Micro and Macro environment 3 3 The importance of marketing research 6 3.1 Importance of marketing research 6 3.2 Example and explanation of qualitative and quantitative techniques 8 4 The

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    Authors xvi 1. Introduction: Marketing for Hospitality and Tourism CHAPTER OBJECTIVES CUSTOMER ORIENTATION WHAT IS HOSPITALITY AND TOURISM MARKETING? MARKETING IN THE HOSPITALITY INDUSTRY Importance of Marketing Tourism Marketing MARKETING HIGHLIGHT 1-1 Needs‚ Wants‚ and Demands Products Value‚ Satisfaction‚ and Quality Exchange‚ Transactions‚ and Relationships Markets MARKETING HIGHLIGHT 1-2: UNDESIRABLE CUSTOMERS Marketing MARKETING MANAGEMENT MARKETING MANAGEMENT PHILOSOPHIES Manufacturing

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    Sandhusen S. L. (2000). Marketing. 5th ed. NewYork. Barron’s Educational Series  Belch G Baines P‚ Fill C and Page K - Marketing (Oxford University Press‚ 2008 ISBN 978- 0199290437 Kotler P et all - Principles of Marketing‚ 5th Edition (Financial TimesjPrentice Hall‚ 2010) ISBN 978-0273743279 Levens M - Marketing (Pearson Education‚ 2009) ISBN 978-0137013296 Pride W F and Ferrell 0 C - Marketing (Houghton Mifflin‚ 2007 ISBN 978-0618799701 Solomon M R et al - Marketing: Real People‚ Real Decisions

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    A Report into Consumer Behavioural Theory and its Implications for Benecol’s Marketing Strategy Executive Summary * Understanding consumer behaviour allows us to engage more effectively with our target market and increase sales * It is vital we understand the needs of our target market and their motivation for purchasing Benecol or alternative products. * Giving Value to a product after we understand our consumers’ needs and motivation for purchase can increase positive interaction with

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    Contents 1.0 Situational Analysis Error! Bookmark not defined. 1.1 Current Marketing Mix Error! Bookmark not defined. 1.1.1 Current Product Error! Bookmark not defined. 1.1.2 Current Price 1.1.3 Current Distribution 1.1.4 Current Promotion 1.2 Environmental Scanning 1.2.1 Political/Legal Environment Error! Bookmark not defined. 1.2.2 Economic Environment 1.2.3 Social/Cultural Environment Error! Bookmark not defined. 1.2.4 Technological Environment 1.2.5 Natural Environment 1.2

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    Motivation Theories

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    Hierarchy of Needs Theory   Abraham Maslow is the man behind the highly-known motivation theory which was defined by the hierarchy of needs. Maslow concentrated on five existing needs in each different human. Physiological Needs Safety Needs Belonging or social Needs Esteem Needs Self-actualization needs. Each of these needs is described in the exhibit above. Maslow identifies the physiological need as the first step in order to reach to the Self-actualization needs. When each need is fully satisfied

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    grow in size and power in order to satisfy what seemed the endless demands for new goods and services. As corporations and labor forces grew‚ there was a need to develop a more systematic study of organization and management‚ known as management theory‚ the significant being Frederick Taylor ’s Principles of Scientific Management which involved the development of training workers through special incentives and compensation (Boone p.33). In general‚ early management scientists tended to believe that

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    introducing a 32-bit system‚ investing heavily in game development‚ and leveraging its massive clout with distributors. • In late 2001‚ Microsoft entered the video game industry with a 128-bit system. It had an advanced machine‚ and spent a lot on marketing and games‚ but Playstation2 (also 128-bit) already had an installed base of 20 million. • In late 2005‚ Microsoft introduces the Xbox 360‚ beating the Playstation3 to market. Would it be able to displace Sony as the dominant console producer

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    TABLE OF CONTENTS Cover Declaration Acknowledgement

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