METHODS IN BUSSINES RESEARCH MAY 19 2012 SUBMITTED TO: SIR RAJA RUB NAWAZ SUBMITTED BY: FARHAN ALEE KHAN (+923333314246) ACKNOWLEDGEMENT With the name of ALLAH who is most loving and merciful Praise to Allah‚ Lord of the creation‚ the Compassionate‚ the Merciful‚ the King of the Judgment day! You alone. We pray‚ and to you alone. We pray for help‚ guide us to straight path‚ the path of those whom you have favoured‚ not neither of those
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ACKNOWLEGEMENT No work is created entirely by an individual. We would like to express our indebtedness and gratitude to all those who have directly or indirectly helped us in accomplishing this assignment. The sense of gratitude through words would hardly suffice our feeling for our Prof Mr. Kunwar Milind Singh for providing the intellectual stimulation and enlightening guidance through the course of our project We are highly indebted for his scholarly suggestion‚ constructive criticism and consistent
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Term paper On Customer satisfaction of Grameenphone limited Term paper On Customer satisfaction of Grameenphone limited Submitted to Md. Moktar Ali Associate professor Department of Marketing University of Dhaka Submitted by Md. Masum-ul-Hoque ID: Md. Ehsanul Hoque ID: 41018044 Md. Amin ID: Department of Marketing University of Dhaka Date of submission: 8 August‚ 2011 Letter of Transmittal 08 August‚ 2011. Md. Moktar Ali Associate professor Department of Marketing Faculty of Business
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Factors Affecting Customer Retention in Internet Banking among Hong Kong Professionals and Business Practitioners YAU Suk Ching Eppie MBA Dissertation submitted to the Faculty of Business & Law Newcastle Graduate School of Business University of Newcastle In partial fulfillment of the requirement for the degree of Doctor of Business Administration January 2007 I hereby certify that the work embodied in this thesis is the result of original research and has not been submitted for a university
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Employee Engagement: What Do We Really Know? What Do We Need to Know to Take Action? A Collection of White Papers • • • • • • Employee Engagement: I WANT IT‚ what is it? Employee Engagement and Fairness in the Workplace Old Wine in New Bottles? Engagement and the Bottom Line Employee Engagement and Change Management Communicating for Engagement “Seeing Clearly”: Employee Engagement and Line of Sight This research was conducted in preparation for the CAHRS Spring Sponsor Meeting May 22 -
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64 A STUDY OF HRM PRACTICES AND ORGANIZATIONAL CULTURE IN SELECTED PRIVATE SECTOR ORGANIZATIONS IN INDIA 1. Executive summary The new economic environment is primarily marked by the freeing of shackles for entrepreneurship and economic growth. The “license system” has been replaced‚ to a great extent‚ by a “market system”. The challenge of Human Resource Management (HRM) practices would be to create an environment of resilience‚ which can accommodate and assimilate successfully changes in
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The current issue and full text archive of this journal is available at www.emeraldinsight.com/0951-354X.htm IJEM 21‚1 Balanced scorecards in managing higher education institutions: an Indian perspective Venkatesh Umashankar and Kirti Dutta Institute for International Management and Technology‚ Haryana‚ India Abstract Purpose – The paper aims to look at the balanced scorecard (BSC) concept and discuss in what way it should be applied to higher education programs/institutions in the Indian
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Fifield‚ P. and Gilligan‚ C. (2000)‚ Strategic Marketing Management‚ Planning & Control and Analysis & Decision‚ The Chartered Institute of Marketing‚ ButterworthHeinemann‚ Oxford. Hellenic Bank (2002)‚ Cyprus in Figures‚ Hellenic Bank‚ Nicosia. Heskett‚ J.L.‚ Jones‚ T.O.‚ Loveman‚ G.W.‚ Sasser‚ W.E. Jr and Schlesinger‚ L.A. (1994)‚ “Putting the service profit chain to work”‚ Harvard Business Review‚ March/April. McDonald‚ M.‚ Rogers‚ B. and Woodburn‚ D. (2000)‚ Key Customers – How to Manage Them
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1.1INTRODUCTION British Airways came into existence in 1935‚ when smaller privately owned UK airlines merged. Another change occurred when the Government nationalised British Airways and Imperial Airways to form BOAC - The British Overseas Airways Corporation. During this period‚ external markets were more stable and predictable and there was no real need for BA to adopt competitive strategies‚ being that there was little competition from rivals. There appears to be little in the way of strategy
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“Creativity in emergency response to the world trade center disaster.” Beyond September 11th: An Account of Post-Disaster Research Koontz‚ H. (1984). “Commentary on the management theory jungle – nearly two decades later‚” in H Kotter‚ J. and J. Heskett (1992). Corporate Culture and Performance. New York: The Free Press. Kreps‚ Gary A. (1991). Organizing for emergency management. Emergency Management: Principles and Practice for Local Government Kunreuther‚ Howare and Richard J. Roth (Ed.) (1998)
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